Top Operations & Support Jobs

Founding Business Operations leader responsible for defining and driving strategic initiatives, partnering on 0-to-1 project roadmaps, performing data analysis and modeling, designing scalable processes to improve efficiency and sales/top-funnel engagement, and identifying opportunities to improve customer experience and revenue.

Collects accounts that are at least three payments past due, contacts delinquent customers, performs skip tracing, negotiates payment arrangements, and reduces delinquency within assigned queues. The role requires handling high-volume calls, complying with federal and state collection laws, using computer and web applications, and meeting monthly performance goals. Flexible scheduling, overtime, and weekend availability may be required.

Leads daily car wash operations, schedules and supervises team members, trains employees, handles customer concerns, balances cash, maintains facility cleanliness, and enforces safety procedures. The role also explains wash services, processes payments, directs vehicles through the tunnel, inspects vehicles, and assists customers. Flexible availability, outdoor work, prolonged standing, lifting, and working in wet conditions are required.

Own internal IT infrastructure, including employee devices, software systems, user accounts, access permissions, SharePoint, security controls, and IT asset inventories. Support onboarding and offboarding, troubleshoot hardware and software issues, coordinate with vendors, maintain IT policies and documentation, and improve scalable internal workflows and automation.

Provides bilingual English and Spanish customer support through email and chat. Resolves priority user issues, communicates customer needs to internal teams, represents the brand, uses knowledge bases and CX channels, and meets service targets and KPIs. This is a part-time, fully remote Texas role requiring 10–20 hours weekly, primarily Sunday through Tuesday.

Provides part-time front desk coverage while supporting office administration, basic bookkeeping, recordkeeping, mail handling, meeting setup, supply ordering, and routine technology troubleshooting. The role greets visitors, manages calls and deliveries, maintains shared spaces, and provides notary support after company-funded certification.

Provides administrative, document-control, reporting, coordination, and field-support services for a Technical Services department. Maintains project records, document registers, work packages, dashboards, quality and turnover documentation, meeting actions, training records, and departmental inventories. Supports field readiness through walkdowns, material tracking, documentation verification, and production tracking. Coordinates information across engineering, quality, planning, procurement, safety, and project controls while improving document-management processes and supporting new systems and workflows.

Monitors recreational and drop-in sports activities to ensure participant safety, cooperative play, and compliance with the City's Code of Conduct. Enforces conduct policies, handles conflict and de-escalation, documents accidents and incidents, provides first aid when needed, reports hazards and ongoing non-compliance, assists the public with program information, and represents the City professionally. Requires evening and weekend availability on a temporary, part-time basis.

Lead high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects; research markets and opportunities; identify operational problems and implement practical solutions to deliver measurable business outcomes.

Support two founders by managing complex calendars, priorities, communications, follow-ups, travel, logistics, and meeting preparation. Coordinate domestic and international travel, off-sites, recruiting, onboarding, offboarding, employee documentation, and other people-operations processes. Handle confidential information, triage requests, ghostwrite communications, and take ownership of ad hoc operational projects in a fast-moving startup environment.