Top Operations & Support Jobs

Provides advanced administrative support to faculty and research labs, including calendar management, meeting and travel coordination, expense reporting, file maintenance, onboarding, grant submission documentation, manuscript support, research data entry, purchasing, budget monitoring, and office technology assistance. Serves as a liaison among faculty, research staff, institutional offices, external organizations, visitors, collaborators, and candidates while managing multiple priorities with discretion and limited supervision.

Provides branch banking customer service and teller support, including opening accounts, explaining deposit products, processing transactions, balancing cash drawers, resolving customer concerns, and making appropriate product referrals. Maintains compliance with banking regulations, security procedures, confidentiality requirements, and internal policies while supporting branch staff and adapting to varying schedules.

Research, prepare, photograph, price, list, organize, and fulfill donated merchandise for online sale. Responsibilities include inventory management, order packaging and shipping, listing accuracy, quality control, product presentation, and collaboration with thrift store and production teams. The role requires strong attention to detail, organization, computer proficiency, product research skills, and willingness to learn e-commerce platforms and diverse merchandise categories.

Supports up to three senior executives, including Chief-level leaders, through complex calendar management, scheduling, expense reconciliation, confidential communications, and proactive priority management. Coordinates meetings, events, projects, and workplace experience activities while collaborating with Workplace Experience and People teams. Provides front desk and guest support, anticipates executive needs, resolves conflicts, and operates with discretion and urgency in a fast-paced hybrid environment.

Serves as the primary customer contact, processing orders, responding to inquiries, managing expectations, monitoring order issues, and escalating service risks. Coordinates with Sales, Production Planning, Distribution, and manufacturing teams to support timely delivery and customer satisfaction. Maintains accurate records, communicates professionally by phone and email, and resolves customer needs using CRM systems and office tools.

Audits recorded customer service and sales calls for quality, compliance, documentation, and performance standards. Produces reports, metrics, dashboards, and trend analyses; identifies coaching opportunities, recurring errors, and training needs. Provides constructive feedback, escalates critical violations, verifies Florida recording-consent compliance, and protects sensitive customer and employee information.

Manages customer order-to-cash activities, including order entry, pricing and availability validation, order blocks, confirmations, invoicing, and delivery coordination. Oversees import and export shipments, customs documentation, freight coordination, and corrective actions for delays. Supports customer materials records, collections, overdues, sample coordination, and complaint entry while collaborating with supply chain, sales, logistics, plants, warehouses, and customers.

Provides day-to-day office administration, including answering communications, coordinating meetings, organizing files and supplies, assisting visitors, communicating policies, and supporting executives with travel, expenses, and correspondence. Requires strong organizational, communication, multitasking, and attention-to-detail skills, along with proficiency in Microsoft Office 365, Adobe Acrobat, and common office equipment.

The Enterprise Solutions Manager drives operational excellence and client success through strategic analysis, process optimization, and project management, collaborating with various teams to deliver AI solutions.

Leads and coaches Executive Directors across a portfolio of five to six chapters. Provides executive development, strategic guidance, performance accountability, and support for financial sustainability, community impact, member experience, fundraising, partnerships, staffing, and operational excellence. Collaborates with national teams and the Vice President to address risks, allocate resources, and strengthen the broader chapter network. This fully remote role requires overnight travel several times per year for offsites, leadership sessions, donor meetings, and organizational events.