Top Operations & Support Jobs

Provides administrative and office coordination support for engineering teams. Responsibilities include maintaining document standards, handling confidential information, supporting engineering specifications, coordinating meetings and travel, answering phones, managing mail and shipping, and assisting with team and project goals. The role is full-time and in-office in Scottsdale, Arizona.

The posting provides only the title, SCOP Manager, and general equal employment and compensation statements. No specific responsibilities, qualifications, technologies, work location, travel expectations, or clearance requirements are provided.

Manages business customer accounts and serves as the primary contact for pricing, product, order status, shipping, and service inquiries. Enters and expedites orders, resolves customer issues, processes debits and credits, tracks quality concerns, maintains customer profiles, and coordinates with sales, billing, credit, shipping, planning, purchasing, and engineering teams. Supports international shipping documentation and works to strengthen customer relationships and loyalty.

Provides Service Desk support by troubleshooting and repairing computers, printers, A/V equipment, software, networks, applications, and cloud systems. Responsibilities include resolving tickets, installing and modifying hardware and software, communicating solutions to end users, and coordinating with other resources. The role requires strong communication, customer service, organization, multitasking, Microsoft Office proficiency, independent work, and a high school diploma.

Manages the resort’s technology environment, including end-user support, IT infrastructure, networks, servers, hardware, software, WiFi, and property systems. Leads IT projects, security policies, compliance, backups, audits, technology implementation, inventory, vendor contracts, and user training. Supports department heads with efficiency solutions, provides on-call assistance during technology emergencies, and helps maintain reliable guest and staff operations.

Provides tier-1 technical support to faculty, staff, and students; assists with installation, maintenance, and repair of network, telecommunications, audio/video, and end-user equipment. Responsibilities include data entry, asset and inventory maintenance, helpdesk ticket management, and technology support during live events. Requires familiarity with Windows, Mac, iOS, networking, audio/video systems, and common applications, plus physical ability to lift 50 pounds and work on ladders.

Provides Windows workstation and server administration, including system upgrades, software deployment, configuration, security, backups, access management, troubleshooting, hardware maintenance, and data recovery. Supports users and engineering/manufacturing customers with document management and web-enabled applications. Maintains equipment authorization records, licensing, and support contracts while coordinating technology upgrades under established procedures.

Administer and improve core IT infrastructure, including Windows servers, Active Directory, Microsoft 365, virtualization, networks, storage, backups, and disaster recovery. Support Cisco and Meraki environments, maintain secure and reliable configurations, address vulnerabilities, assist with incident response, and provide Tier 2 support. Lead infrastructure upgrades, migrations, automation, and zero-trust initiatives while coordinating vendors, documenting systems, troubleshooting complex issues, and participating in on-call support.

Provides front-desk reception and clerical support, including greeting visitors, managing phone calls, scanning and routing accounting documents, coordinating mail and shipments, maintaining office supplies and equipment, supporting employee onboarding, and maintaining office spaces. The role requires strong organization, communication, attention to detail, Microsoft Office and Teams proficiency, and experience in client-facing, multidisciplinary environments.

Coordinates branch office operations, customer communications, scheduling, payments, records, and follow-ups. Provides accurate service information, resolves customer questions, supports sales through consultative recommendations, and identifies process improvements. The role collaborates with sales, marketing, and operations teams while maintaining a welcoming customer experience and accurate account records.