Top Operations & Support Jobs

Manage the front desk at a skilled nursing and rehabilitation center by greeting visitors, families, vendors, and applicants; directing calls; maintaining directories, files, and records; providing directions; and supporting interview arrivals. The role requires strong customer service, organization, multitasking, and basic computer skills while handling phones, emails, systems, and walk-ins.

Leads OneSkin’s customer support operation across DTC, marketplaces, AI chat, and professional channels. Manages internal and outsourced teams, SLAs, quality, staffing, training, and performance. Partners cross-functionally to improve retention, self-service, fulfillment issues, policies, adverse-event handling, fraud, and chargebacks. Owns CX technology configuration, automation, integrations, Voice of Customer programs, and reporting on contact trends, costs, service performance, and staffing.

Paid, onsite 10-week internship supporting Creative Risk Solutions and learning the insurance industry. Responsibilities include attaching mail documents to claims, setting up new claims, updating claim information, rotating through business lines, attending workshops, presenting to leaders, networking, and participating in community activities.

Manages day-to-day operations of an affordable housing community, including staff supervision, resident relations, compliance, inspections, budgeting, rent collection, occupancy, maintenance coordination, marketing, and resident file administration. The role ensures safe, well-maintained housing, regulatory compliance, financial performance, and positive communication with residents, vendors, regulators, and organizational partners. On-site living is required, with a one-bedroom apartment provided.

Leads the Quality Control and Support team for interactive game-show locations. Responsibilities include hiring and developing staff, inspecting installations, supporting store launches, troubleshooting lighting, sensors, PCs, AV, and POS systems, managing support tickets, traveling regularly to new locations, handling on-call issues, and creating repeatable processes that improve studio quality and reliability.

Supervises daily hospital medical equipment services, including delivery, retrieval, cleaning, processing, tracking, inventory control, audits, and customer support. Leads and develops hospital service technicians, maintains equipment utilization and contract requirements, resolves customer issues, and supports revenue growth and cost containment. The role also manages records, trains clinical staff, ensures quality and compliance, and coordinates with account and operations leadership.

Evaluates and prioritizes business change requests, elicits and documents requirements, recommends process improvements, coordinates IT releases, supports user acceptance testing, obtains business sign-off, documents system changes, provides training, and leads retrospectives. The role partners with business, technology teams, internal clients, and vendors to deliver system enhancements aligned with operational and strategic goals.

Provides confidential administrative support to vice presidents, directors, and department teams. Responsibilities include calendar and meeting management, correspondence and presentation preparation, file maintenance, budget auditing, expense reports, visitor assistance, travel coordination, and administrative projects. The role requires strong Microsoft Office skills, communication, organization, typing, confidentiality, independent judgment, and customer service abilities.

Administers and maintains Windows-based end-user systems across cloud, on-premises, and remote offices. Provides helpdesk and in-person or remote troubleshooting, manages Microsoft 365, deploys and patches workstations and infrastructure, maintains documentation, manages assets and procurement, and supports IT requirements analysis. The role also contributes to security compliance, process improvements, workload coordination, and team leadership while supporting systems across corporate environments.

Processes interpreting and captioning requests, accurately enters assignment details, matches qualified interpreters, maintains records and availability data, and communicates with customers, Deaf consumers, and interpreters. Provides responsive customer service, explains interpreting policies and accessibility requirements, manages schedule changes, confirms assignments, and supports departmental communications and workflow coordination.