Top Operations & Support Jobs

Owns quality operations for all datasets, establishing global quality standards, calibration, review structures, language coverage, capacity planning, and contingent workforce sourcing. The role also manages dashboards tracking quality, throughput, and cost efficiency across international data operations. Candidates should have extensive operations leadership experience, quality management expertise at scale, and experience building tooling and workforce systems. Speech, audio, or linguistic data experience is preferred.

Receives, sorts, processes, and delivers customer mail and packages in Fidelity’s inbound operations. Prepares outbound shipments for vendor pickup, completes customer requests accurately and promptly, and follows compliance and risk-control requirements. The role requires strong organization, attention to detail, teamwork, customer service, multitasking, communication, and the ability to use multiple business and shipping applications while handling packages weighing up to 50 pounds.

Senior Business Analyst responsible for defining and analyzing Health and Welfare requirements, supporting annual enrollment and ongoing client projects, validating data and system functionality, developing test scenarios, conducting root cause analysis, supporting remediation, creating training materials, improving procedures, and mentoring associates.

Supports business-critical applications by investigating and resolving production incidents, analyzing logs and data, coordinating with technology teams, and communicating with stakeholders. Develops support documentation, analyzes incident trends, contributes to root cause and problem management, improves application observability, and identifies automation opportunities. Uses tools such as Splunk, SQL, Tableau, Power BI, ServiceNow, and Power Automate to improve operational support and reporting.

Provides administrative and documentation support for the proposals team by logging RFQs and RFPs, maintaining proposal files and tracking logs, entering quote and BOM data, coordinating inputs from internal teams and suppliers, preparing draft proposal documents, proofreading submissions, handling export-controlled information, maintaining audit records, and reporting proposal metrics.

Provides onsite and remote technical support for healthcare software and hardware solutions. Responsibilities include deployment, troubleshooting, network and device assessments, technical remediation, diagnostic data collection, regression testing, documentation, customer training, and escalation to support or engineering teams. The role works directly with customer IT, operational, and clinical teams and requires travel between customer sites.

Provides comprehensive administrative support to the Chairman and President/CEO, including complex calendar management, travel coordination, communications, meeting and board support, document preparation, expense reporting, event coordination, vendor liaison duties, and special projects. Maintains confidentiality, tracks action items and deadlines, resolves routine issues, and improves administrative processes in a primarily office-based executive environment.

Provides high-level administrative support to the President and COO, managing complex calendars, correspondence, travel, expenses, approvals, executive materials, and cross-functional communication. The role requires proactive problem-solving, discretion, adaptability, and availability outside standard hours in a fast-paced environment. Travel alongside executives is required, including last-minute itinerary and logistics changes.

Paid 10-week summer internship program offering hands-on exposure across merchandising, design, product development, inventory, marketing, store operations, eCommerce, accounting, and IT. Interns will support department strategies and daily tasks while applying creative thinking, communication, organization, teamwork, and process-improvement skills in a fashion retail environment.

Own daily operations for Base’s homebuilder partnership, serving as the primary contact across partner executives, field teams, subcontractors, and internal departments. Triage operational issues, improve processes and unit economics, manage pipeline metrics, and execute data-driven strategies across teams. The role requires strong stakeholder coordination, commercial judgment, analytical skills, and the ability to operate effectively in a rapidly changing startup environment.

Processes customer orders, provides product and delivery information, resolves order exceptions, maintains account records, and coordinates with Sales, Operations, Purchasing, and Credit teams. The role also supports cross-selling, administrative reporting, and customer relationship management while following safety and operational policies.

Educates Audi customers on vehicle technology, connectivity, infotainment, driver assistance, mobile apps, and available services. Conducts personalized delivery appointments, follow-up sessions, and in-home consultations; manages appointments and interaction records; coordinates with dealership teams; maintains product expertise; and supports customer retention, referrals, events, and future acquisition initiatives.