Top Operations & Support Jobs

The Senior Manager, Corporate Quality oversees the Quality Management Systems across North America, ensuring compliance and driving continuous improvement through Lean Six Sigma principles and strategic leadership.

Leads university community standards, student conduct, policy development, compliance monitoring, conflict resolution, mediation, training, reporting, risk mitigation, and supervision of hearing officers. Ensures fair due process, legal compliance, confidentiality, and an inclusive campus environment while collaborating across departments and responding to campus crises.

Administer identity, endpoint, mobile, cellular, communications, and business application platforms. Manage Entra ID, Intune, device lifecycles, access provisioning, security policies, telephony, and mobile services. Provide user support, troubleshoot technical issues, maintain documentation and inventories, support applications containing protected health information, and coordinate with the MSP and vendors. This is a full-time, on-site role in Memphis.

Provides confidential administrative support to the CEO or executive leadership team. Responsibilities include preparing and proofreading technical documents, managing databases and files, coordinating processes, scheduling meetings and presentations, planning event logistics, safeguarding sensitive information, and prioritizing competing deadlines in a technical office environment.

Coordinates client orders from purchase order through delivery and invoicing, including ERP data entry, milestone tracking, departmental coordination, and manufacturing liaison activities. Supports technology logistics by managing shipments and parts inventory. Provides office administration, including supply ordering and maintenance vendor coordination. Requires strong customer service, communication, organization, multitasking, problem-solving, and Microsoft Office skills in a fully onsite environment.

Provides comprehensive administrative support to Principals and the CEO by managing calendars, correspondence, travel, meetings, presentations, reports, communications, and events. Acts as a liaison with clients and internal and external contacts, handles errands and administrative tasks, and promotes company culture and core values. Requires strong organization, confidentiality, communication, prioritization, multitasking, and Microsoft Office proficiency.

Provides comprehensive in-office IT support across Windows devices, Microsoft 365, networking, Wi-Fi, printers, meeting rooms, endpoint patching, licensing, onboarding, asset management, procurement, and service desk operations. Troubleshoots hardware and software, administers user accounts and policies, maintains security and compliance processes, supports office technology, manages vendors and inventory, and improves documentation and recurring issue resolution.

Manages day-to-day operations of a residential community, including leasing, resident relations, staff supervision, compliance, marketing, cash management, budgeting, reporting, asset inventory, contractor oversight, and emergency response. Reviews applications and leases, approves operational purchases, supports hiring and performance management, and recommends financial and leasing improvements to the Regional Manager.

Leads the Alexandria residential services team, coaches and develops trades professionals, drives revenue and profitability, monitors KPIs, improves scheduling and productivity, maintains customer satisfaction, and supports recruiting and retention. The role partners with field and office leadership to improve operational efficiency, service quality, safety, and overall business performance.

Owns contact center workforce planning, including forecasting, capacity and headcount modeling, scheduling, real-time adherence, and labor optimization. Builds scalable workforce management tools, processes, models, and reporting; partners with technology, finance, sales, marketing, HR, and operations; and leads WFM analysts. The role identifies root causes, resolves operational issues, improves service levels and revenue performance, and presents staffing recommendations to senior leadership.