Top Operations & Support Jobs

Owns change and release management for a regulated technology engagement. Chairs change-control processes, ensures production changes follow automated or auditable procedures, governs the AWS tenancy relationship, and directs Release and Infrastructure Engineers across Terraform, Helm, and CI/CD deployments. Reports change success, incidents, and audit findings to leadership while maintaining risk assessment and rollback discipline.

Provides first-level technical support for hardware, software, networks, user accounts, computers, printers, conferencing systems, and related IT infrastructure. Responsibilities include help desk troubleshooting, onboarding and offboarding accounts, device imaging and inventory management, patching and upgrades, backup and restore operations, equipment shipping, workstation setup, and occasional server support. The role serves both on-site and remote users.

Provides first-line customer support for software and system issues through phone, email, and ticketing channels. Performs basic troubleshooting, documents incidents, gathers diagnostic information, resolves common issues, and escalates complex problems. Maintains case records, follows support procedures and service-level guidelines, communicates status to customers, and contributes to knowledge base improvements while developing technical support skills through training and collaboration.

Leads IT support operations across multiple offices, managing service desk teams, escalations, SLAs, incident resolution, ITSM processes, endpoint lifecycle activities, and operational reporting. Drives continuous improvement, standardization, security alignment, audit readiness, technology rollouts, vendor coordination, and cross-functional initiatives while partnering with business and IT leadership.

Performs administrative and reception duties, manages accounts payable and receivable, enters invoices and collections, assists customers with account questions, supports branch employees, maintains records, and provides general office coordination. Requires Microsoft Office proficiency, strong communication and time-management skills, a valid driver’s license, and reliable attendance.

Provides administrative and project support for a land development consulting office. Responsibilities include preparing proposals and correspondence, assisting with project updates and accounting tasks, maintaining project records, coordinating agency submissions, organizing meetings and travel, assembling plans and reports, and communicating with teams and clients. Requires strong organization, communication, discretion, multitasking, and at least three years of administrative experience supporting management-level staff.

Manages daily Chaplaincy office operations, Chapel facility scheduling, event logistics, calendars, communications, databases, vendors, records, budget, and administrative support for chaplains and related academic departments. Serves as the primary Chapel liaison for internal and external users, coordinates religious and interfaith events, maintains policies and archives, and supports a welcoming campus environment. Occasional evening and weekend work is required.

Supports onsite luxury multifamily property management operations, including rent collection, accounting, leasing, renewals, resident service requests, vendor coordination, property inspections, and team support. Acts as the person in charge when the Community Manager is absent and assists with resident concerns, work orders, and onsite projects.

Provides onsite technology support for a law firm, resolving hardware, software, network, mobile, audiovisual, and security-system issues. Responsibilities include troubleshooting tickets, configuring and repairing devices, supporting Citrix applications and remote access, maintaining inventories and data rooms, assisting with technology setups, training users, documenting work, and escalating complex problems. The role requires strong customer service, communication, confidentiality, adaptability, and physical presence in the New York office.

Assists with daily self-storage facility operations, including sales, occupancy, customer service, unit rentals, supply sales, delinquency outreach, cash handling, deposits, reporting, inspections, light maintenance, auction preparation, and tenant documentation. The role requires weekend availability, outdoor work, occasional lifting, basic computer skills, and travel to San Antonio for initial training.