Top Operations & Support Jobs

Leads consultant onboarding, credentialing, mobilization, readiness, and lifecycle operations. Owns the Consultant Concierge service, including issue intake, triage, escalation, SLAs, and resolution. Aligns consultant supply with sales demand, manages readiness data and dashboards, improves workflows through automation and AI, and partners with Talent, Sales, Delivery, IT, HR, Compliance, Legal, Finance, and Operations. Provides team leadership, process governance, transformation support, and escalation management across Sales Enablement.

Supports business and networkwide applications by gathering client requirements, configuring system specifications, evaluating deployments, and ensuring application integration. Analyzes operational data and recommends process and system improvements. Requires a bachelor's degree in computer science and at least one year of experience or equivalent education and experience.

Provides telephone and written customer support for retail and mail-order pharmacy prescriptions. Responds to questions, researches issues, coordinates with internal and external stakeholders, resolves service requests, and guides customers in using available technology and resources. The role supports subscribers, providers, benefit administrators, physician offices, and related representatives while ensuring timely, thorough, and high-quality resolutions.

Provides administrative and customer service support for a Section 8 property management office. Responsibilities include screening calls and inquiries, processing mail and faxes, preparing correspondence and reports, maintaining management records in compliance with HUD regulations, and handling maintenance paperwork, schedules, and appointments. The role requires strong communication, organization, computer skills, and the ability to assist residents diplomatically while managing multiple assignments.

Greets residents, guests, and team members; manages visitor sign-in, phone calls, messages, mail, deliveries, and informational communications. Performs minor financial transactions, administrative tasks, severe-weather notifications, and front-entry setup and closing procedures. Provides courteous customer service in a senior living community. No prior experience is required, but candidates must follow written and oral instructions and be willing to learn.

Coordinates professional and group travel, events, expense processing, and related administrative support for IFAI staff and external stakeholders. Maintains relationships with the university travel office and stakeholders, applies higher education travel policies, processes complex expenses, and supports event logistics, setup, and breakdown. The role also requires occasional local and out-of-town travel, evening or weekend event support, and effective communication in a fast-paced professional office.

Provides administrative and project support to project management teams by preparing subcontract documents, prequalifying subcontractors, tracking insurance and licenses, maintaining records, coordinating meetings, handling correspondence, ordering supplies, and supporting office operations. The role also manages filing systems, communications, vendor apparel inventory, mail, equipment maintenance, and general clerical duties while maintaining professionalism and confidentiality.

Supports document change control, records storage, document editing, electronic document management, compliance processes, and related training. Maintains and revises corporate and departmental documents, facilitates approvals and periodic reviews, provides writing guidance, assists with system administration, and coordinates with internal teams in a regulated laboratory environment.

Administer and optimize NetSuite, provide expert user support, configure workflows, forms, roles, permissions, records, reports, and dashboards, monitor system health, document processes, and coordinate cross-functional enhancements, testing, change management, and larger ERP projects.

Coordinate customer installation appointments by making outbound calls, answering inquiries, filling open time slots, and documenting interactions in the CRM. The role also involves rescheduling and confirming appointments, directing customers to appropriate teams, monitoring scheduling performance, and supporting installation progress. Success requires strong communication, organization, accuracy, customer service, and comfort working in a high-volume, metrics-driven onsite environment.