Top Operations & Support Jobs

Leads application and production operations for business-critical services, overseeing production support, databases, releases, incident response, observability, resilience, lifecycle management, vendors, budgets, and operational governance. Advises executives on service health and technology risk, manages multidisciplinary teams, establishes sustainable support models, and drives continuous improvement across applications, SaaS platforms, integrations, batch processing, cloud services, and enterprise platforms.

Welcomes residents, families, guests, and visitors; answers and routes telephone calls; manages mail and correspondence; orders and distributes office supplies; and performs clerical support including filing, copying, faxing, and collating. Provides friendly, professional assistance while maintaining residents’ dignity, privacy, independence, and individuality.

Processes domestic and international wire transfers and daily ACH files, including returns and related documentation. Maintains wire logs, account reports, deposit verifications, returned mail, and departmental records. Ensures transactions are accurate, complete, approved, and compliant with banking policies, information security requirements, and regulations. Coordinates with retail, operations, lending, compliance, and management teams while providing responsive internal and external customer service.

Manage calendars, scheduling, documents, filing systems, HRIS data, onboarding and offboarding, timekeeping, PTO tracking, expense reports, and basic financial reconciliations. Support HR policies, benefits administration, internal communications, and organizational coordination while maintaining confidential employee information and serving internal teams, vendors, and stakeholders.

The Chief Operating Officer will lead strategy, operational transformation, AI and automation implementation, technology infrastructure, process optimization, and national expansion for a personal injury law firm. Responsibilities include transitioning to an AI-powered operating system, scaling capacity to approximately 100,000 active clients, improving intake and case outcomes, optimizing staffing and workflows, establishing KPIs, and driving revenue growth and operating leverage across multiple jurisdictions.

Supports financial reconciliation, accounts payable workflows, invoice validation, shipment tracking, inventory accuracy, product aging, disposal and tax reclaim processes, and warehouse audits. Acts as a liaison among commercial teams, distributors, suppliers, and service partners while producing operational reports and maintaining accurate financial and inventory records. The role requires strong Excel, analytical, organizational, communication, and supply chain documentation skills.

Provides first-level customer and internal support across Red Oak and MirrorWeb products. Responds to tickets, troubleshoots issues, triages and prioritizes requests, escalates complex problems, logs bugs in Linear, and supports the transition between ticketing platforms. Uses Claude, Fin AI, Intercom, and AI-connected tools while identifying recurring issues and knowledge gaps. Requires clear communication, organization, curiosity, and 0–2 years of customer-facing or technical support experience.

Provides administrative and operational support to regional leaders and office staff. Responsibilities include managing schedules and communications, coordinating meetings, events, travel, and expenses, processing invoices, compiling reports, managing supplies and office equipment, maintaining files, and protecting confidential information.

Supports the SVP of Solution Consulting by managing complex calendars, meetings, travel, communications, confidential information, expenses, events, onboarding, and operational priorities. Coordinates cross-functional initiatives, tracks actions and dependencies, resolves scheduling conflicts, and supports organizational alignment. The role requires strong judgment, discretion, organization, communication, adaptability, and advanced proficiency with Microsoft Office and Adobe Acrobat.

The Senior Manager, Corporate Quality oversees the Quality Management Systems across North America, ensuring compliance and driving continuous improvement through Lean Six Sigma principles and strategic leadership.