Top Operations & Support Jobs

Administers and optimizes Amazon Connect and enterprise service center platforms, including routing, queues, IVR workflows, permissions, telephony, digital channels, and conversational AI. Provides production support, incident resolution, vendor escalation, release testing, documentation, and platform monitoring. Partners with Operations, Engineering, Clinical, and Analytics teams to implement configurations, validate reporting, improve workflows, and maintain reliable communication infrastructure.

Manage front-office operations for an educational campus, including family check-in, tours, enrollment records, phone support, student-file maintenance, medication administration, supply ordering, compliance audits, and coordination with campus leadership. The role requires strong organization and communication, confidentiality, regular opening or closing duties, occasional extended hours, and the ability to lift up to 50 pounds.

Leads Technology business operations across financial management, budgeting, forecasting, procurement, workforce planning, cross-functional initiatives, executive communications, and people operations. Partners with FP&A, HR, Finance, Procurement, and Technology leadership to reconcile staffing and spending assumptions, manage operating cadence, coordinate planning and performance cycles, improve accountability, and resolve cross-functional issues. Manages a small team while remaining hands-on with financial analysis, communications, and executive coordination.

Manager in Training candidates learn car wash operations, customer service, sales, team leadership, staffing, safety, performance management, and business administration. The role involves coaching team members, supporting membership and sales goals, resolving guest concerns, monitoring wash quality, maintaining facilities, using POS systems, and preparing for advancement to Assistant Manager or General Manager. No prior car wash experience is required, but strong communication, dependability, initiative, and leadership potential are expected.

Provides high-level administrative support to 3–5 senior executives, including complex calendar management, travel and expense coordination, meeting and event logistics, communications, document preparation, and confidential information handling. The role coordinates cross-functional stakeholders, supports executive operations, develops team procedures, and improves administrative workflows. It requires exceptional judgment, organization, discretion, communication, and adaptability in a fast-paced environment.

Leads Customer Service, Field Services, and Project Management teams while overseeing complex customer orders, field-service activities, and issue resolution. Coordinates cross-functional execution with Sales, Operations, Engineering, Planning, Purchasing, Quality, and Shipping. Drives projects, manages escalations, improves service processes, and ensures customer requirements and commitments are met. The role supervises employees, supports technical customer needs, and may require occasional travel to customer sites, construction jobsites, OEM factories, and meetings.

Provides advanced administrative and technical support for a department, including correspondence, reports, presentations, calendar and meeting coordination, travel arrangements, office supply management, filing, phone support, and fiscal administration. May mentor junior team members and maintain confidentiality while managing daily office operations.

Provides front-desk member and guest service at a YMCA, including membership sales, tours, program and swim-class registration, phone support, clerical data entry, recordkeeping, cash handling, and facility opening and closing. Maintains lobby organization, distributes equipment and towels, addresses membership concerns, explains programs, and supports a welcoming member experience. Requires strong interpersonal skills, basic computer knowledge, and CPR/AED and First Aid certification within 30 days of hire.

Respond to customer inquiries and complaints through phone, text, and social media. Research concerns across business teams, manage cases accurately, resolve conflicts empathetically, meet service-level and performance goals, and serve as a primary customer contact. The role also supports training, legal settlements, trend identification, and process improvement.

Serves as senior advisor and trusted partner to the Executive Vice President of Finance and Operations. Oversees executive-office operations, staff, budgeting, workflow, strategic planning, special projects, executive communications, and cross-university coordination. Builds relationships with leaders and stakeholders, facilitates collaboration, advises on sensitive matters, monitors priorities and performance, supports policy implementation, and represents the EVP on committees and external groups.