Top Operations & Support Jobs

Manages partnership operations, including monthly billing reconciliations, benefit administration, utilization reporting, member support, and partner communications. Maintains operational documentation and member-facing resources, troubleshoots complex billing and benefit issues, and coordinates cross-functional partner launches and system enhancements. Collaborates with Product, Technology, Finance, Marketing, Sales, and Member Success teams while supporting strategic initiatives and conference activities.

Provides on-site technology support to employees, patients, families, and guests across clinical and non-clinical facilities. Troubleshoots and replaces devices, installs and maintains hardware and software, supports networking and unified communications, and assists with technology configuration. The role also delivers training, offers productivity guidance, resolves technical issues, maintains technology standards, and builds strong customer relationships through empathetic communication and problem-solving.

Manages daily office operations, schedules, communications, supplies, records, onboarding support, and basic bookkeeping. Serves as a central contact for internal and external stakeholders, coordinates meetings and information flow, maintains an organized workplace, and supports company projects and events. The role requires strong organization, communication, multitasking, attention to detail, and proficiency with Microsoft Office and related workplace tools.

Leads day-to-day customer support for financial institutions and registered representatives in a regulated fintech environment. Responsibilities include managing tickets and escalations, improving support infrastructure, creating self-service documentation, guiding onboarding, training users, driving platform adoption, identifying root causes with Product and Engineering, tracking service metrics, and scaling support workflows.

Responds to inbound customer inquiries about account information, processes customer selections and orders, monitors order status, documents account activity, and supports receivables collection. Resolves account issues and adjusts late charges or order discrepancies according to established guidelines. Performs follow-up, maintains accurate customer records, and meets department standards for call handling, documentation, and response times under close supervision.

Provides administrative, clerical, and sales support to financial consultants while assisting policyholders, members, prospects, and staff. Responsibilities include managing CRM and client files, preparing investment reviews and applications, processing communications and account activity, maintaining compliance records, scheduling appointments, answering phones, handling correspondence and mailings, and overseeing general office tasks.

Provides remote executive assistance to multiple clients by managing calendars, travel, email, invoices, expenses, presentations, social media, newsletters, events, and procedural documents. The role requires strong organization, confidentiality, communication, time management, process improvement, and client support skills. Candidates must have at least five years of administrative or executive assistant experience, a fully equipped home office, proficiency with Microsoft Office 365 and cloud-based tools, and availability during regular business hours.

Provides customer service and support for Franklin Water Treatment clients. The role requires strong communication, organization, multitasking, attention to detail, and problem-solving in a fast-paced environment. Responsibilities include building customer relationships, helping clients, maintaining high-quality service, and using Microsoft Office while managing multiple priorities.

Supports financial aid and scholarship processing by reviewing student records, collecting and verifying documents, entering data in Banner, monitoring workflows, assisting with awarding and disbursement, and maintaining records. Provides general student assistance, responds to inquiries, supports compliance and audit preparation, performs quality assurance reviews, and assists with reconciliation, reporting, special projects, and peak-period front-line service. No prior experience is required.

Handles daily administrative workflows, including outgoing mail, faxing insurance claims, retrieving and filing documents, preparing patient invoices and forms, researching patient accounts in Epic, updating Jotforms, and producing productivity reports. Maintains accurate records, meets performance targets and deadlines, supports assigned projects, and follows established procedures in a standard office environment.