Enrollment and Office Manager

Office Manager Job Description

Summary/Objective

The Office Manager is responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.

Essential Functions

• Assist new families with check in/out procedures
• Conduct tours and tour follow ups
• Provide administrative support to the front office
• Maintain confidentiality of student’s files

Daily Tasks

• Greet parents and provide a warm welcome for students
• Answer phones in a positive and professional manner
• Assists and accepts responsibility in other daily duties that might be temporary in the event other employees are not available
• Ensure the Director and Assistant Director are kept up to date with the day to day campus operations
• Administer Medications

Weekly Tasks

• Update and maintain student’s files
• Enter new families information in Procare Desktop
• Process inquiries, tours, waitlisted and enrolled information in CRM
• Organize tour folders
• Assist with keeping of maintenance requests
• Order Infant Kits for families

Monthly Tasks

• Check office supply inventory and either order or provide a list to the Director and Assistant Director
• Audit COIs, Topical Ointment forms and Student Files and provide parents with expiration notices when necessary

Abilities

• Organized
• Professional
• Strong communication skills

Qualifications

• 1 year management experience
• Successfully pass a background check
• ServSafe and CPR certified

Physical Demands

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Position Type/Expected Hours of Work

This is a full-time position, Monday through Friday and hours vary. Extended hours may be necessary as needed to cover staffing during business hours. You must be willing to open or close the campus on a regular basis.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.