The Role
Handles daily administrative workflows, including outgoing mail, faxing insurance claims, retrieving and filing documents, preparing patient invoices and forms, researching patient accounts in Epic, updating Jotforms, and producing productivity reports. Maintains accurate records, meets performance targets and deadlines, supports assigned projects, and follows established procedures in a standard office environment.
Summary Generated by Built In
Duties & Responsibilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Reviews, prepares, stamps and submits daily outgoing mail.
- Completes and submits daily outgoing mail.
- Strong written & verbal communication skills.
- Responsible for daily fax submission of Insurance Claims
- Responsible for retrieving online faxes and following established filing procedures.
- Collate and prepare daily Patient Invoices, Insurance Claims, EOB, PCR’s, etc
- Manage and maintain assigned workflows daily.
- Ability to work individually or part of a team to meet established goals
- Ability to research patient accounts via Monte Epic website
- Documentation & filing of applicable Hospital Face sheets.
- Perform other tasks or special projects as assigned by Management.
- Run daily productive reports/templates for submission at end of shift.
- Responsible for assigned projects that require attention to detail and adherence to timely completion.
- Promotes, develops, and fosters the mission, vision, and values of Empress Ambulance Services
- Print & prepare PCS forms for all locations.
- Reviewing and updating jot forms received.
- Responsible for performing other tasks or special projects as assigned by Management.
- Must ensure daily target performance goals for assigned tasks are met on a consistent basis.
- Minimum of High School Diploma
- Previous Administrative experience required
- Ability to prioritize, multi-task and meet deadlines.
- Detail oriented and coachable.
- Problem solving and decision-making skills.
- Ability to document and analyze work.
- Ability to demonstrate enthusiasm, initiative and pride in work.
- Ability to interpret, understand, follow and communicate instructions.
- Work is performed under normal working conditions, as in a standard office environment.
- High level of sitting/working at a desk
- Light physical effort (lift/carry up to 10 lbs.)
- Must be able to perform the essential duties of the position with or without reasonable accommodations
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma
- Previous administrative experience
- Strong written and verbal communication skills
- Ability to prioritize, multitask, and meet deadlines
- Detail-oriented and coachable
- Problem-solving and decision-making skills
- Ability to document and analyze work
- Ability to interpret, understand, follow, and communicate instructions
- Ability to work independently and as part of a team
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The Company
What We Do
Empress EMS provides emergency and non-emergency ambulance services across New York City, the Hudson Valley and surrounding counties, with service extending into Connecticut. Its offerings include 911 response, basic and advanced life support, critical-care and patient transports, community paramedicine/mobile integrated healthcare, paramedic fly-car services, event medical coverage, and EMT education and training. The company emphasizes compassionate, high-quality patient care and supports municipal, hospital, and community needs.
