Top Operations & Support Jobs

Provides technical leadership for GM collision repair networks, translating OEM standards and MIC strategy into shop procedures, job aids, and workflows. Advises on ADAS calibration, restricted parts, structural and EV repairs, tools, equipment, site readiness, FNOL processes, and repair documentation. Supports CCC, APD, and Carwise system integrity, CRN certification, litigation reviews, training, and cross-functional collaboration with engineering, legal, insurance, dealers, and repair facilities.

Leads a global command center supporting 24/7 customer and operational services. Monitors workforce performance, staffing, and real-time metrics; coordinates incident response, escalations, stakeholder communications, and business continuity. Partners with workforce management teams and service providers, develops operational playbooks, supports new technology and product readiness, and drives process improvements that improve efficiency, scalability, productivity, and customer outcomes.

Drives cross-functional solutions across retail wireless operations and external partner networks. Analyzes complex operational challenges, translates technical network functionality into business strategy, supports large-scale projects, and develops operational enhancements aligned with customer experience and financial goals. The role collaborates with executive leadership, technology and engineering teams, and external network partners while improving reporting, communication, workflow efficiency, and operational transparency.

Support the CEO by managing calendars, meetings, travel, events, personal logistics, and special projects. Provide responsive service to internal and external stakeholders while handling sensitive business and personal information with discretion. The role requires adaptability, strong communication, organization, attention to detail, and the ability to solve problems quickly in a fast-paced environment.

Processes domain name registrations, renewals, transfers, and modifications while researching requirements, preparing documentation, coordinating with global vendors, managing shared work queues, resolving escalated issues, and meeting client service performance metrics.

Own Alloy’s People technology architecture, integrations, data pipelines, automation, migrations, reporting, and governance. Build connections between HR systems and business intelligence platforms, enable workforce self-service analytics, evaluate AI-native tools, and partner with IT and Security on access, privacy, SSO, and compliance. The role requires translating technical People systems work into measurable business impact for executives and other nontechnical stakeholders.

The Payroll Systems Analyst supports payroll system integrations by monitoring and troubleshooting data flow between payroll, HRIS, and financial systems. Responsibilities include validating data, assisting with testing and audits, and identifying process improvements.

Coordinates research, procurement, processing, renewal, and maintenance of operating licenses and permits for retail stores, offices, distribution centers, and transportation. Maintains licensing records, communicates with regulatory agencies, supports pharmacy and fuel licensing, administers WIC and SNAP authorizations, coordinates payments, distributes permits, and assists with licensing compliance issues, closures, relocations, and audits.

Lead design and delivery of scalable Sales Cloud and GTM systems. Translate GTM requirements into functional and technical designs, coordinate stakeholders, automate sales workflows with AI, and manage onshore/offshore teams to implement and optimize Salesforce and related GTM tools.

Partner with Sales, Account Management, RevOps, and Information Systems stakeholders to design, configure, and optimize Salesforce CRM workflows and business processes. Responsibilities include requirements gathering, automation, lead routing, approvals, data management, GenAI use-case evaluation, testing, rollout, documentation, user support, and cross-functional system enhancement delivery.

Provides executive-level administrative support to Vice Presidents and senior leaders by managing calendars, correspondence, travel arrangements, confidential information, documents, presentations, communications, and events. Coordinates complex schedules and office activities, prepares leaders for public engagements, handles inquiries, and supports special projects while exercising discretion, organization, and independent judgment.