Top Operations & Support Jobs

Supports creator and partner programs through scaled support, education, communications, event coordination, budget and payment operations, documentation, and cross-functional workflow management. The role owns operational workstreams, tracks timelines and deliverables, coordinates issue escalations, maintains processes and resources, and identifies opportunities for automation and efficiency improvements across the Partnerships organization.

Provides executive administrative and business support to a senior leader, including calendar and meeting preparation, travel coordination, expense processing, prioritization, stakeholder communication, logistics, and process implementation. The role requires independent judgment, strong organization, attention to detail, and ownership of administrative technology policies and procedures within an enterprise environment.

Supports B2B Mastercard customers with payment-industry compliance, onboarding, registration, card design, variance requests, and ad hoc needs. Ensures data quality, customer satisfaction, policy adherence, and SLA performance. Develops process improvements, prepares customer communications and training materials, partners with internal stakeholders, and produces reporting, insights, metrics, and KPI updates. Requires strong problem-solving, communication, Excel, pivot table, basic SQL, and Visual Basic skills.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Manages root cause analysis requests from intake through approval, translating complex technology incidents into customer-facing reports and communications. Supports incident updates, customer inquiries, technical bridge calls, service-level reporting, and follow-up meetings. Partners with technology, engineering, legal, sales, compliance, risk, and delivery teams to document causes, actions, system availability, and customer impacts.

Build and scale the Account Management operating system, including partner-growth playbooks, lifecycle processes, sales methodology, automation, reporting, training, and technology improvements. Partner cross-functionally with Sales, Product, Engineering, Operations, and Account Managers to improve renewals, funding, expansion, retention, and partner health. Develop KPIs, experiments, feedback systems, and scalable workflows that increase commercial effectiveness and reduce manual work.

Provides comprehensive administrative support to senior Pfizer Oncology leaders, including complex calendar management, meeting and event coordination, travel arrangements, expense reporting, agendas, presentations, briefing materials, correspondence, files, purchase orders, and invoices. The role requires independent judgment, confidentiality, organization, proactive problem-solving, and collaboration across diverse teams.

Maintains the Denver office kitchen, including coffee service, cleaning, stocking, inventory tracking, and food expiration monitoring. Supports catering preparation and cleanup, checks offices and meeting spaces for maintenance issues, tracks misrouted orders, organizes storage, and assists with office events. This is an in-office, part-time position requiring approximately 10–12 hours weekly, Monday through Thursday.

Supports managed account operations across multiple clients, including account administration, reconciliations, corporate actions, security master processes, performance reporting, onboarding, system testing, and exception resolution. The role requires daily transaction processing, accurate documentation, client communication, coordination with operations and technology teams, and participation in workflow improvements and platform enhancements.

Manage inbound phone, email, and chat inquiries from employees of small-business customers. Provide support for payroll, benefits, HR, compliance, timecards, paychecks, and the Justworks software platform. Resolve CRM cases, communicate status, escalate complex issues, maintain product expertise, and identify product or process improvements while delivering empathetic, accurate customer service.