Top Operations & Support Jobs

Provides technical support for Husqvarna Construction products by troubleshooting customer and service technician issues, documenting interactions, entering orders, supporting repairs and training, and collaborating with product, quality, manufacturing, customer service, and R&D teams. Maintains technical documentation, warranty procedures, bulletins, CRM records, and performance metrics. Requires strong mechanical knowledge, electrical schematic and parts-list literacy, and proficiency with CRM, office software, and AS400.

Reviews and processes sales orders in Acumatica ERP, verifies product, pricing, payment, customer, and shipping details, resolves missing or incorrect information, coordinates shipment scheduling, tracks deliveries, updates customers and sales representatives, and maintains accurate order records. The role requires managing multiple priorities, following up on unresolved items, and communicating clearly with customers, sales, and logistics teams from an on-site Durham office.

Provides on-site Tier 1 and Tier 2 technology support across charter schools in Washington, DC. Responsibilities include troubleshooting Windows and Mac systems, Active Directory, networking equipment, and hardware; coordinating with remote IT teams; managing ConnectWise tickets and time entries; documenting issues; communicating with clients; and ensuring timely resolution and customer satisfaction.

Administer and configure Jira Software and Jira Service Management enterprise platforms. Responsibilities include gathering requirements, designing workflows, managing permissions and automation, coordinating integrations and data conversions, testing changes, supporting deployments, documenting processes, resolving issues, and improving user adoption and platform reliability.

Provides first-level technical support for hardware, software, Microsoft 365, business applications, networks, phones, printers, and end-user devices. Troubleshoots issues, manages accounts and access, documents tickets, supports deployments and equipment refreshes, educates employees on technology and cybersecurity, and escalates complex problems. The role also participates in on-call support, technology maintenance, and travel between credit union locations.

Manage complex workers’ compensation claims from investigation through resolution. Determine compensability, establish reserves, review medical bills, authorize treatment, ensure timely statutory payments, negotiate settlements, communicate with claimants and providers, and coordinate litigation strategy with attorneys. Provide guidance and mentoring to junior claim examiners while maintaining compliance with applicable regulations and deadlines.

Provides on-site IT support for the Birmingham office, handling advanced troubleshooting, ticket escalation, hardware and software installation, desk staging, SLA-driven support requests, and technical documentation. Serves as a liaison among end users, infrastructure teams, and leadership while supporting IT projects and maintaining high-quality service delivery.

Leads daily patient support center and call center operations, assigning work, monitoring queues, routing pharmacy referrals, managing exception reports, and ensuring quality and compliance. Coaches and trains team members, tracks referral data, communicates with pharmacies, manufacturers, insurers, prescribers, and patients, and escalates operational or performance issues. Requires pharmacy technician registration or licensure depending on location, pharmacy operations knowledge, HIPAA compliance, and supervisory experience.

Leads daily administrative department operations and supervises administrative staff. Responsibilities include hiring-related support, mentoring, training, performance evaluations, policy implementation, work assignment, cross-functional communication, project coordination, and maintaining schedules for administrative staff, medical professionals, clinical activities, and department responsibilities.

Provides broad administrative support, including preparing reports and presentations, handling correspondence, scheduling meetings and conference calls, supporting administrative staff, and assisting colleagues. The role requires independent work, strong organization and communication skills, and proficiency with Microsoft Office. It requires a high school diploma or equivalent plus 5–7 years of relevant experience, or an equivalent combination of education and experience.