Top Operations & Support Jobs

Provides broad administrative support, including preparing reports and presentations, handling correspondence, scheduling meetings and conference calls, supporting administrative staff, and assisting colleagues. The role requires independent work, strong organization and communication skills, and proficiency with Microsoft Office. It requires a high school diploma or equivalent plus 5–7 years of relevant experience, or an equivalent combination of education and experience.

Processes and verifies wire-transfer documentation, investigates errors and discrepancies, resolves out-of-balance conditions, and completes account adjustments. Ensures accuracy, compliance with procedures, service-level agreements, productivity targets, and client satisfaction. Prioritizes workflow, performs quality checks, supports team members, escalates issues appropriately, and works flexible processing-center hours, including evenings and weekends.

Provides senior-level IT support across manufacturing plants, networks, end-user computing, and service management. Leads IT administrators, delivers Tier 2 help desk support, troubleshoots hardware, software, connectivity, and access issues, and supports ERP, EDI, Amtech, and systems integration. Maintains networks, assists with implementations and testing, creates training materials, coordinates vendors, documents procedures, and provides on-call and multi-site support across Pennsylvania, New Jersey, and Virginia.

Provides clerical and administrative support in an office environment, including answering calls and emails, greeting visitors, preparing spreadsheets and presentations, organizing meetings, maintaining records, supporting budgets, supervising staff, and collecting, counting, and securing money. This is a part-time Monday-through-Friday evening position.

Provides visible, customer-focused assistance at MBTA stations by greeting riders, giving transit directions, explaining fares and schedules, deploying bridge plates, and reporting unsafe or unlawful activity. Responds to emergencies according to protocol, communicates with transit police, and documents activities using station devices and radios. Requires open availability, outdoor work, continuous standing and walking, and the ability to lift up to 50 pounds.

Provides executive support to the COO, managing calendars, communications, travel, expenses, briefings, and sensitive information. Coordinates leadership meetings, board preparation, cross-functional initiatives, and project follow-through across Finance, People & Culture, Compliance, and Operations Support. Designs and maintains AI-enabled workflows using Asana, Notion, Slack, and related tools to improve visibility, reduce manual work, and strengthen organizational processes.

Provides Tier III escalation support for desktop and endpoint incidents. Manages Windows images, software deployments, operating system updates, security patches, firmware, BIOS, endpoint compliance, and vulnerability remediation. Administers MECM/SCCM, Intune, Active Directory, Group Policy, Exchange Online, and Microsoft 365. Troubleshoots complex workstation issues, supports ServiceNow processes, documents technical standards, mentors support staff, and assists VIP users in a federal enterprise environment.

Provides onsite and remote technical support for corporate users, including desktops, laptops, software, phones, conferencing systems, user accounts, permissions, and network connectivity. Troubleshoots hardware and software issues, supports Microsoft 365 collaboration tools, ticketing queues, security patching, PC imaging, antivirus, and mobile device deployments. The role also assists infrastructure projects, mentors peers, supports executive users, and delivers high-quality customer service across regional facilities.

Administers and improves enterprise IT service management processes across ServiceNow and facilities systems. Supports asset, incident, knowledge, request, and change management, service portals, workflows, reporting, integrations, testing, documentation, and user training. Partners with IT, Facilities, Store Operations, and service providers to improve service delivery, data quality, routing, fulfillment, and user experience. Provides process support, troubleshooting, continuous improvement, and occasional after-hours assistance for critical events.

The Dean of Culture leads school culture, student intervention, behavior support, and community engagement. Responsibilities include analyzing achievement, attendance, discipline, and culture data; overseeing differentiated student programs; developing intervention and recognition systems; coordinating support staff; facilitating professional development; communicating with families and stakeholders; and reinforcing school norms through walkthroughs and accountability systems.