Top Operations & Support Jobs

Supports insurance operations through transaction oversight, financial controls, quality assurance, complaint resolution, compliance checks, reporting, workforce planning, and process improvement. Analyzes operational and financial data, monitors KPIs and SLAs, investigates root causes, supports governance and risk management, and promotes accurate, compliant service delivery. Requires knowledge of life and annuity products, insurance operations, financial reporting, and quality frameworks.

Supports retirement and annuity plan operations by researching complex servicing requests, reconciling financial and transactional data, resolving discrepancies, documenting findings, and collaborating with internal teams and plan administrators. The role also supports audits, reporting, fraud-related matters, process improvements, operational initiatives, and special projects while maintaining accuracy and meeting service deadlines.

Researches and resolves complex retirement and annuity plan servicing requests, transaction discrepancies, financial reconciliations, complaints, audits, and fraud-related matters. Reviews multiple systems and documentation, partners with internal teams and plan administrators, maintains detailed records, manages competing priorities, and supports process improvements, operational initiatives, and reporting activities.

Provides administrative support for project teams, including payroll, employee onboarding, AIA billing, accounts receivable, document creation and maintenance, customer contact, and general coordination. Requires strong administrative, computer, organizational, and communication skills, previous HR administration experience, and bilingual Spanish proficiency.

Leads business analysis for enterprise application enhancements and integrations supporting contracting, billing, and receivables. Gathers and translates stakeholder needs into functional requirements, user stories, use cases, acceptance criteria, and process flows. Partners with developers and QA throughout the SDLC, analyzes application integrations and data flows, supports testing and defect resolution, and drives requirements and dependencies through implementation and post-deployment support.

Leads daily operational execution, readiness, process improvement, compliance, and cross-functional change management. Establishes operational rhythms, identifies root causes, strengthens SOPs, coordinates scheduling, supply, vehicles, equipment, facilities, and field deployment, and supports strategic initiatives. The role uses data and operational systems including NetSuite and Samsara, applies AI-enabled tools, and influences peers without direct authority to improve reliability, safety, and service delivery.

Coordinates daily office and clerical operations, including customer and team communications, documentation, data entry, filing, fleet compliance support, employee onboarding, uniform programs, engagement activities, facility access, and office and warehouse supplies. Serves as a customer-facing contact and backup dispatcher while providing administrative support across the business.

Provides overnight technical support for Microsoft 365 and Azure clients by resolving and routing tickets, tracking service-level agreements, communicating issue status, escalating complex problems, and improving cloud support processes. Requires familiarity with Microsoft cloud services, basic troubleshooting and cloud security knowledge, strong communication skills, and availability for a 10 p.m. to 8 a.m. EST schedule four days weekly.

Leads the company’s operating system across U.S. and India delivery teams, including performance metrics, quality controls, capacity planning, SOPs, escalation routines, training, and managed-service execution. The role owns customer support and digital service delivery outcomes, establishes the Bengaluru operating hub, develops managers, improves cross-functional handoffs, and drives measurable operational improvement with potential progression to COO.

Manages donor CRM records, gift processing, acknowledgments, stewardship, prospect research, reporting, and donor communications. Coordinates with Finance on reconciliations, invoices, revenue and expense coding, and supports vendors, events, development projects, and administrative operations. Maintains accurate donor and event data, prepares mail and email lists, creates campaigns and reports, and provides customer service to donors and stakeholders in a hybrid environment.

Coordinates continuing legal education programs delivered online and in person. Provides customer service, manages registrations, payments, transfers, refunds, accreditation paperwork, course materials, speaker forms, and LMS updates. Supports faculty and course logistics, troubleshoots webcast and LMS issues, tracks accreditation regulations across 46 jurisdictions, and develops procedures to improve registration and accreditation processes. The role requires evening availability, strong organization, communication, confidentiality, and customer service skills in a hybrid environment.

Provides executive and administrative support to the Vice President and Conference officers, including correspondence, scheduling, communications, filing, committee meeting preparation, minute transcription, document archiving, event coordination, delegate registration, statistical reporting, calendar maintenance, and occasional reception duties. Requires confidentiality, organization, sound judgment, strong communication, computer proficiency, and the ability to manage deadlines independently in a church conference office.

Manages a 240-unit senior apartment community, supervising staff, maintaining occupancy and financial targets, overseeing rent collection, compliance, resident recertifications, leasing, marketing, vendor relationships, and maintenance needs. The role prepares financial and collections reports, handles resident concerns, leads community meetings, supports hiring and onboarding, and ensures compliance with affordable housing programs including LIHTC, Bond, MHP, MHSA, RHCP, and HOME.

Owns the analysis, optimization, documentation, and governance of title insurance workflows from order opening through post-closing and policy issuance. Partners with business, technology, product, learning, and strategy teams to translate operational needs into scalable automation and standardized processes. Uses production data, root cause analysis, process mapping, and compliance requirements to improve performance, consistency, and adoption across business units and geographies.

Participates in a structured summer internship within commercial title and escrow services. Gains hands-on exposure to real estate transactions, title insurance, settlement operations, and customer support while completing team assignments, building professional skills, and engaging in mentorship, networking, and development activities.