Top Operations & Support Jobs

Leads a team of 5–7 customer engagement professionals delivering phone, chat, and digital support. Oversees coaching, performance analysis, reputation management, lead handling, customer feedback alignment, and process improvement. Implements and optimizes Salesforce, telephony, chatbot, and call-recording technologies while developing SOPs and partnering with Marketing, IT, Sales, and Data teams to improve customer experience and operational efficiency.

Serves as the first point of contact for customers and visitors, greeting guests, answering calls, directing inquiries, supporting administrative tasks, processing mail, maintaining files, and keeping the reception area professional. Provides general support to store teams, assists with customer service activities, and participates in boat shows, store events, and off-site sales events.

Provides administrative and clerical support to managers and department teams. Responsibilities include scheduling meetings, coordinating conference facilities and refreshments, handling calls and correspondence, arranging basic travel, collecting data, preparing reports, managing files, and improving administrative procedures. Requires a high school diploma or GED, at least one year of experience, and basic proficiency with word processing, spreadsheets, databases, and presentation software.

Support the CEO by managing her calendar and inbox, coordinating communications and domestic and international travel, preparing meeting materials, tracking commitments, and liaising with internal and external stakeholders. The role requires strong judgment, discretion, organization, communication, and the ability to anticipate needs in a fast-paced, in-person environment.

Lead the design and scaling of legal-firm operations from approximately 250 to more than 1,000 team members. Build scalable organizational structures, leadership development and coaching systems, operational processes, succession plans, workforce planning, multistate compliance systems, reporting, and business intelligence. Partner with senior leadership to improve client happiness, case closures, lawyer negotiation performance, accountability, and organizational culture.

Safeguards casino assets by removing, transporting, replacing, auditing, and accurately counting currency from slot machines, table games, and kiosks. Documents drop activity, enters information into computer systems, prepares audit paperwork, delivers collection carts, maintains secure drop areas, and follows casino security, surveillance, gaming, and internal-control procedures. The role requires accuracy, confidentiality, physical stamina, flexibility for varying shifts, and the ability to handle money and multiple tasks under pressure.

Provide day-to-day office administration, including supplies, equipment, vendors, facilities, budgets, invoices, records, and reporting. Support office relocation and build-out activities, coordinate with HR on onboarding and employee records, maintain confidential information, and assist employees, visitors, and service providers. Chinese proficiency, strong organization, attention to detail, and Microsoft Office skills are required.

Provides entry-level IT and administrative support, including configuring equipment, troubleshooting basic hardware and software issues, managing IT inventory, onboarding new hires, setting up accounts and permissions, reviewing invoices, maintaining documentation, and coordinating purchases and vendors.

Supports SAP operations, user access, security roles, authorization controls, system integrations, interface monitoring, compliance, and master data administration. Troubleshoots SAP, interface, and data issues; coordinates with business teams, IT, vendors, and auditors; maintains procedures and documentation; supports testing, deployments, reporting, training, and continuous improvement. Provides functional guidance to junior team members and contributes to SAP enhancement, rollout, and transformation initiatives.

Analyzes and improves business processes and supporting applications. Partners with stakeholders, project managers, developers, and QA teams to define requirements, document workflows, support solution delivery, develop test and training materials, and recommend operational improvements. The role also contributes to project planning, business cases, estimates, financial documentation, schedules, and cross-functional communication throughout the application development lifecycle.

Manage daily operations for a 382-unit condominium association, coordinate contractors, respond to resident concerns, and collaborate with the Board of Directors. The role includes attending monthly Board meetings, maintaining organized follow-up, and working onsite Monday through Friday. Community association management experience is required, while certification is not required. No travel to other communities is expected.