Top Operations & Support Jobs

Lead a West Michigan nonprofit as chief executive and strategic leader. Responsibilities include partnering with the board, executing strategic initiatives, managing programs and events, building church, business, government, and nonprofit partnerships, fundraising, overseeing finances and operations, measuring organizational impact, recruiting staff and volunteers, and representing the organization publicly. The role also requires spiritual leadership within a faith-based environment and ensuring legal, ethical, and long-term organizational integrity.

Supports credit union operations across ACH, share drafts, bill pay, card services, fraud alerts, disputes, wires, account audits, IRA processing, charge-offs, unclaimed property, payroll, and compliance-related activities. Responds to member and internal inquiries, processes account and payment adjustments, maintains confidentiality, supports accounting reconciliation, and recommends process improvements. The role requires strong financial operations knowledge, attention to detail, analytical ability, customer service, and proficiency with Microsoft Office.

Provides high-level administrative support to executives and senior leaders, including calendar and travel management, meetings, expenses, invoices, documents, communications, vendor coordination, and onboarding. Manages Nashville headquarters office operations, including supplies, access credentials, mail, maintenance coordination, legal document filing, company swag, and property management relationships. Supports multiple executives and provides backup coverage for other Executive Assistants.

The Chief of Staff partners with executive leadership to operationalize firm-wide strategy, coordinate cross-functional initiatives, manage capacity planning, oversee performance metrics, and improve leadership effectiveness. Responsibilities include facilitating executive meetings, supervising senior staff, coordinating proposal pipelines, aligning recruiting and resource plans with business development, managing organizational dashboards, supporting client and partner engagement, and leading internal communications and culture initiatives. The role is remote within the U.S. with approximately 10–15% travel.

Leads daily IT operations, infrastructure, engineering, cybersecurity, end-user support, vendor management, and technology projects. Oversees systems, networks, cloud platforms, user access lifecycle, backups, disaster recovery, patching, vulnerability remediation, asset management, and service-level performance. Supports audits and regulatory examinations while presenting operational metrics to leadership. Manages teams, budgets, vendors, and technology initiatives to ensure secure, reliable, compliant, and effective services across multiple locations.

Leads global revenue strategy and operations, including annual and multi-year planning, forecasting, territory and quota design, sales capacity, compensation structures, executive reporting, and AI transformation. Builds analytical models, dashboards, and KPI frameworks while presenting strategic recommendations to senior executives and board-level audiences. Partners across Sales, Customer Success, Finance, HR, and IT to improve revenue performance and seller productivity in a high-growth SaaS environment.

The Site Supervisor oversees employees at a field office, ensuring compliance with contracts, policies, and quality control, while managing logistics and providing staff training and support.

Provides front-desk services and administrative support in a professional office. Responsibilities include guest and vendor interaction, document preparation and proofreading, office supply and common-space management, facilities coordination, building repair liaison, subcontractor procurement, and support for project management, accounting, and HR teams.

Provides help desk and technical support for corporate, retail, and roasting plant teams. Troubleshoots hardware, software, networking, account access, peripherals, and CrunchTime systems; manages tickets, user permissions, configurations, escalations, documentation, testing, and vendor coordination. Supports system implementations, store openings, maintenance, training, and continuous improvement. The role includes early-morning Thursday–Monday scheduling, after-hours support, on-call rotation, and occasional travel to company locations.

Monitors and audits DSP-submitted time, case notes, mileage, schedules, and overtime for accuracy, timeliness, and compliance with DHS standards and consumer plans. Provides software training and documentation guidance to DSPs, coordinates with supervisors, and submits approved time to payroll and billing. Maintains confidentiality, supports waiver department operations, and helps ensure departmental tasks are completed.