Top Operations & Support Jobs

Provide Tier 2 support and maintenance for SaaS applications and cloud systems (Office 365, AWS, Google Workspace, Teams). Manage endpoint/MDM (Jamf, Intune), assist with AV conferencing, perform updates/patches, support cloud provisioning and integrations, document configurations, and collaborate with senior engineers to improve infrastructure and security.

Develop and maintain knowledge management strategies, repositories, taxonomies, and collaboration tools (SharePoint/Teams/OneDrive). Capture best practices and lessons learned, deliver training and workshops, provide user support, recommend KM tools/process improvements, and measure KM initiative effectiveness.

Lead EHR credentialing and BizOps workflows, triage escalations outside standard product scope, design scalable processes and playbooks, automate manual steps using AI and low-code tools, run SLA tracking and reporting, and manage a small operations team to ensure compliance and operational metrics.

Lead operational delivery for major telecom clients: ensure SLA attainment, accurate high-volume invoice processing, cross-functional coordination, contract compliance, reporting/analytics, root-cause issue resolution, and continuous process improvements to maximize client satisfaction.

Seeking freelance corporate audio-visual and events technicians nationwide to join a freelance labor pool. Work with brands, agencies, producers, and technical directors across multiple AV disciplines and assignments. Open to multiple skill sets for event production, setup, and technical support.

Provide high-touch support to the COO and Principal Investigator by managing calendars and inboxes, coordinating travel and meeting logistics, handling personal tasks, organizing internal/external meetings and events, and partnering with Operations to maintain an exceptional employee experience in a fast-paced startup environment.

Provide advanced Tier 3 desktop and application support for end users, troubleshoot complex hardware/software/network issues, manage escalations, produce technical specifications and reports, coordinate with vendors and internal teams, perform on-site field support and equipment setup, and drive technical support initiatives aligned with leadership priorities.

Provide daily on-site operational support for member startups, manage front desk and onboarding, maintain site databases and communications, produce marketing materials and social content, plan and host events, handle vendor/shipping tasks, manage cafe services, and partner with network operations to standardize processes.

Provide high-level administrative support to the CEO and Chief of Staff, including complex calendar and travel management, board and executive meeting preparation, correspondence, project support, and confidential personal tasks. Prioritize schedules, coordinate meetings, assist with presentations and events, and improve administrative processes in a fast-paced environment.

Owns administration and optimization of the NetSuite ERP platform across production and sandbox environments. Configures workflows, records, permissions, approvals, scripts, integrations, reports, dashboards, and data processes. Troubleshoots system and API issues, manages releases and deployments, ensures data integrity and security compliance, supports audit reporting, and partners with business teams and vendors to deliver scalable system enhancements.