Systems Engineer

Reposted 2 Months Ago
Be an Early Applicant
Los Angeles, CA, USA
In-Office
83K-137K Annually
Mid level
News + Entertainment • Esports
The Role
Provide Tier 2 support and maintenance for SaaS applications and cloud systems (Office 365, AWS, Google Workspace, Teams). Manage endpoint/MDM (Jamf, Intune), assist with AV conferencing, perform updates/patches, support cloud provisioning and integrations, document configurations, and collaborate with senior engineers to improve infrastructure and security.
Summary Generated by Built In

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Systems Engineer is responsible for designing, implementing, automating, integrating, and supporting enterprise infrastructure and cloud services across physical, virtual, and cloud environments. This role focuses on advanced infrastructure engineering, systems automation, cloud service integrations, technical solution delivery, and the resolution of complex infrastructure issues. The Systems Engineer works closely with System Administrators, Network Engineers, Cybersecurity teams, vendors, and business stakeholders to improve the reliability, scalability, security, and operational efficiency of enterprise technology services.

Essential Functions

  • Design, implement, and improve enterprise infrastructure and cloud services across physical, virtual, and cloud environments to support business operations, security requirements, and operational scalability.
  • Lead complex troubleshooting, root cause analysis, and remediation efforts for escalated infrastructure, cloud, identity, and application integration issues.
  • Develop and maintain automation, scripting, and systems management solutions using PowerShell, APIs, configuration management tools, and other automation technologies to improve operational efficiency and reduce manual effort.
  • Design, implement, and maintain integrations between enterprise applications, cloud platforms, identity providers, monitoring systems, and infrastructure services.
  • Engineer and maintain monitoring, backup, disaster recovery, high availability, and resiliency solutions to support enterprise service continuity.
  • Participate in infrastructure modernization initiatives, cloud migrations, technology evaluations, and strategic improvement projects
  • Develop technical standards, implementation documentation, architecture diagrams, operational procedures, and knowledge transfer materials.
  • Partner with Cybersecurity teams to implement and support secure infrastructure designs, security controls, compliance initiatives, and vulnerability remediation efforts.
  • Provide technical mentorship, guidance, and knowledge sharing to administrators, support teams, and project stakeholders.
Required Qualifications
  • BA/BS Degree (4-year) in Computer Science, Information Systems, or a related Equivalent work experience may be considered in lieu of a degree.
  • 3-5+ years experience in infrastructure, cloud, systems engineering, or related experience.
  • Strong understanding of enterprise infrastructure architecture, cloud computing concepts, and hybrid cloud environments.
  • Experience designing, implementing, and supporting infrastructure solutions across Microsoft Azure, Microsoft 365, Windows Server, VMware, and related cloud technologies.
  • Strong understanding of identity and access management technologies including Microsoft Entra ID, Active Directory, SSO, MFA, federation services, and conditional access.
  • Experience developing automation solutions using PowerShell, Python, REST APIs, source control systems, configuration management tools, and infrastructure-as-code concepts.
  • Experience integrating enterprise applications, SaaS platforms, cloud services, and identity providers using APIs and automation technologies.
  • Experience designing and supporting enterprise monitoring, backup, disaster recovery, resiliency, and high-availability solutions.
  • Solid understanding of networking fundamentals including DNS, DHCP, TCP/IP, routing, VPNs, HTTP/S, and distributed systems.
  • Strong understanding of enterprise security controls, vulnerability remediation, system hardening, privileged access management, data protection, and secure infrastructure design principles.
  • Ability to evaluate business requirements and translate them into scalable, secure, maintainable, and supportable technical solutions.
  • Strong analytical, troubleshooting, and root cause analysis skills with the ability to resolve complex infrastructure, cloud, identity, and integration issues.
  • Strong written and verbal communication skills with the ability to collaborate effectively across infrastructure, cybersecurity, networking, vendors, and business teams.
  • Ability to create technical documentation, implementation plans, architecture diagrams, operational procedures, and knowledge transfer materials.

Payscale:  $82,924.00- $136,500

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.


Employer does not offer work visa sponsorship for this position.

Skills Required

  • BA/BS degree in Computer Science, Information Systems, or related field (or equivalent experience)
  • 2-4 years of IT experience
  • Experience with Office 365
  • Proficiency in Active Directory
  • Basic knowledge of scripting languages such as PowerShell or Python
  • Hands-on experience with MDM solutions such as Jamf or Intune
  • Familiarity with Windows and Linux servers and Microsoft and Apple operating systems (macOS)
  • Basic knowledge of cloud platforms (AWS, Azure, GCP) and SaaS platforms (Teams, Zoom)
  • Understanding of security principles (identity and access management, encryption, vulnerability management)
  • Strong problem-solving and troubleshooting skills
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Relevant certifications (e.g., ITIL V4, Jamf, Microsoft Certified: Azure Administrator)
  • Experience with Intune and/or Jamf
  • Basic knowledge of SharePoint and Atlassian products
  • Familiarity with AV systems and conference room technologies

AEG Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AEG and has not been reviewed or approved by AEG.

  • Healthcare Strength — Medical, dental, vision, prescription, fertility and family-building support, mental-health resources, and a 24/7 EAP are included, with wellness programs and virtual therapy also offered. These components present a broad, comprehensive health offering.
  • Parental & Family Support — Paid parental leave and backup care for children, older adults, and pets are part of the package. Family-building support and caregiver services reinforce a family-friendly offering.
  • Leave & Time Off Breadth — Paid vacation, sick time, holidays, and personal days are provided. The scope of time off stands out as a notable strength of the package.

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The Company
HQ: Los Angeles, California
3,794 Employees
Year Founded: 1994

What We Do

From epic concerts to premier music festivals to heart-stopping sporting events, AEG has been giving the world reason to cheer for more than 20 years. Headquartered in Los Angeles, CA, we are the world’s leading sports and live entertainment company and operate on five continents, entertaining over 160 million guests annually through our worldwide network of more than 300 venues, powerful sports franchises and music brands, integrated entertainment districts and global sponsorship activations. We strive to form a perfect balance between creative excellence and business excellence and work diligently to build a diverse environment that celebrates inclusion and rewards collaboration and success. Our accomplishments are born from a spirit of teamwork that enables us to deliver incredible events year after year. If you want to join a winning team where you will be challenged to up your game, AEG is the place for you. AEG is proud to have earned a 100% score on the Human Rights Campaign’s 2019 Corporate Equality Index, a national benchmarking tool on corporate policies and practices pertinent to LGBTQ employees that awarded us the distinction of “Best Places to Work for LGBTQ Equality,” and to be a part of the AARP Employer Pledge Program, recognizing the skills and experience of all workers, regardless of age. For more information about AEG, visit www.aegworldwide.com and follow us on Facebook, Twitter and Instagram at @aegworldwide to see the exciting experiences that you could be a part of

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