Top Operations & Support Jobs

Receives, scans, tracks, reconciles, and processes collateral files, loan documents, mail, and shipments. Performs document quality checks, maintains accurate logs, manages undeliverable addresses, and prepares outbound packages. The role requires meeting productivity and accuracy standards while protecting confidential information and working effectively in a fast-paced office environment.

Provides technical customer support for rugged embedded computing products. Responsibilities include analyzing hardware and software designs, reproducing and troubleshooting customer issues, coordinating with engineering, manufacturing, quality, and sales, communicating resolutions, tracking repairs, identifying support trends, and maintaining support documentation. The role is onsite in Verona, Wisconsin, and requires strong communication, organization, independence, and technical problem-solving skills.

General application for candidates who do not find a currently posted position matching their skills. Applicants are added to the organization’s talent pool for consideration against current and future opportunities and may be contacted if their background aligns with an opening. Candidates are encouraged to monitor the employment page and submit official applications for specific roles when available.

Administer and extend CRM, contact center, and AI-agent platforms supporting Customer Operations. Configure workflows, routing, permissions, prompts, knowledge sources, integrations, and automations. Troubleshoot data-flow issues, monitor AI performance, document system configurations, maintain runbooks, train users, evaluate tools, and translate business requirements into reliable system configurations.

Provides end-user technical support, software installation, desktop configuration, account management, and basic network administration. Maintains operating systems, applications, endpoint security, virtualization and storage environments, documentation, licenses, and equipment inventory. Troubleshoots Windows, macOS, Linux, DHCP, DNS, IPv4/IPv6, and connectivity issues while coordinating escalations with network and NOC teams. Requires on-call availability, travel to remote job sites, and strong communication skills.

Manages hands-on IT infrastructure and operations across corporate, warehouse, retail, and hospital environments. Responsibilities include configuring POS systems, supporting new store openings, administering Microsoft 365, servers, networks, endpoints, payment terminals, backups, and security controls. The role provides technical escalation support, manages vendors and IT assets, maintains documentation, supports onboarding and access management, and travels to locations for installations and go-lives.

Own and scale Hinge Health’s support knowledge management program. Build information architecture, content standards, ownership models, review processes, health metrics, dashboards, and cross-functional workflows. Maintain and improve internal and external support content for specialists and AI systems, partnering with Support Operations, Quality, Product, Engineering, Analytics, Marketing, and vendors. Optimize knowledge retrieval, content freshness, localization, and AI-supported workflows to improve productivity, resolution quality, handle time, and member satisfaction.

Oversee daily operations of a 25-acre disaster-response facility and approximately 200 mobile assets. Responsibilities include fleet readiness, preventive maintenance, facility upkeep, deployment coordination, team supervision, vendor and parts management, cost control, safety, compliance, and asset-system reporting. The manager will establish structured processes, maintain deployment readiness, coordinate transportation, and lead mobilization activities while operating hands-on across shops, yards, and storage areas.

Manage outside counsel and vendor billing across eBilling and matter management platforms. Review invoices, enforce billing guidelines and fee arrangements, maintain rate cards and budgets, resolve billing disputes, support accruals and reconciliations, onboard vendors, and develop legal spend metrics. The role also documents workflows, validates reports, supports platform improvements, and contributes to broader Legal Operations initiatives.

Moderate live chat during TikTok and Whatnot shopping sessions, engage viewers, enforce community standards, support hosts, resolve broadcast issues, track engagement, and coordinate inventory, pricing, and product availability. The role also provides pricing-strategy input based on viewer demand and requires onsite work in West Hollywood.