Top Operations & Support Jobs

Leads complex and escalated technical customer issues from investigation through resolution and prevention. Diagnoses problems across web applications, APIs, integrations, authentication, data, and code paths; builds scripts, automations, integrations, and AI-enabled workflows; supports high-severity incidents; communicates with enterprise customers; develops runbooks and product improvements; and mentors junior engineers. Requires rotational shifts and occasional on-call coverage.

Provides comprehensive administrative and operational support to the Hospital Services Department, including executive scheduling, meeting coordination, correspondence, document preparation, records management, travel arrangements, purchasing, reception coverage, and office supply inventory. The role supports the Director, departmental staff, hospital partners, and stakeholders while maintaining confidentiality, accuracy, professionalism, and effective communication in a fast-paced environment.

Own revenue operations for InMobi Exchange’s global DSP and reseller partners. Responsibilities include demand forecasting, partner planning, target setting, named partner list management, pipeline governance, variance analysis, and performance reporting. The role partners with Finance, Product, and senior Demand Platform leadership to translate data into actionable recommendations and maintain consistent operating standards. It also involves improving workflows through AI and automation.

Coordinates residential maintenance memberships from enrollment through renewal, including customer onboarding, scheduling, recurring billing, payment recovery, retention outreach, cancellation handling, CRM record maintenance, reporting, and customer support. Partners with dispatch, technicians, and sales teams to ensure timely service delivery and promote membership programs. The role is full-time and on-site, requiring strong communication, organization, computer proficiency, and at least one year of relevant experience.

Processes retirement-plan work orders, maintains operational procedures, tracks request status, follows up on pending or overdue items, and documents issues. The role requires analytical problem-solving, organization, multitasking, clear communication, and effective collaboration. Full training is provided, making it an opportunity to begin a career in the 401(k) industry. Familiarity with Relius or similar software is preferred.

Own the full lifecycle of complex and time-sensitive investment deals, building customer relationships, resolving urgent issues, coordinating with Legal, Tax, and Product teams, and ensuring execution stays on track. The role also identifies product and process improvements, supports customer-facing projects and product discovery, educates Deal Organizers, and helps scale team training and workflows.

Supports IT infrastructure across U.S. and international sites, including computer and user setup, equipment disposal, data restoration, software and printer installation, phone systems, network equipment, security technologies, Active Directory, purchasing, and general troubleshooting. The intern provides customer-focused technical support in office, data room, and plant environments while studying IT with a networking or infrastructure concentration.

Provide technical support to GenLogs users through email, chat, and Google Meet. Troubleshoot workflows, distinguish user errors from product bugs, manage customer database permissions, document and follow up on tickets, and collaborate with Engineering and Integrations teams. Support onboarding, training, office hours, and ongoing customer success while developing expertise in the platform, data, and APIs.

Serves as the bank’s initial client contact, providing in-person, phone, and email support. Processes deposits, withdrawals, transfers, check cashing, loan payments, fraud requests, and other financial transactions while verifying identities and maintaining accurate documentation. Balances cash and vault inventories, manages returned mail and scanning, maintains front desk areas, follows BSA and bank security procedures, and completes ongoing regulatory training.

Provides customer support through phone and virtual chat by answering product and website questions, resolving concerns, documenting interactions, educating customers, and following up proactively. The role requires empathy, active listening, accurate communication, timely issue resolution, and collaboration in a contact center environment. Employees also complete administrative tasks, attend meetings, follow safety procedures, and maintain their work area. Bilingual English and Spanish skills and printing or wide-format production experience are desirable.