Top Operations & Support Jobs

Work experience and training opportunity exclusively for CVI program participants. Participants are expected to support Goodwill’s mission, follow organizational values, develop job skills, and work toward greater independence and community contribution.

Provides first-line customer support for a bank through phone, email, and secure messaging. Handles account inquiries, transactions, password resets, debit card activation, digital banking guidance, and routine issue resolution. Verifies customer identity, protects sensitive information, follows banking regulations, documents interactions, escalates complex or fraudulent issues, and refers customers to relevant financial products. Requires strong communication, problem-solving, computer, math, and organizational skills, with occasional travel between locations.

Provides administrative support across business areas by managing communications, calendars, meetings, documentation, reports, expenses, budgets, mail, filing systems, databases, and office supplies. The role requires strong Microsoft Office skills, organization, confidentiality, customer service, communication, accuracy, multitasking, and the ability to work independently with general guidance.

Process inbound nonprofit donor calls, accurately record pledges and contributions, confirm transaction details, follow campaign scripts and compliance procedures, navigate multiple computer systems, protect confidentiality, and meet attendance and performance standards. This is a remote 1099 contractor role with flexible servicing intervals and required equipment, certification, and a quiet workspace.

Processes new and replacement debit cards, maintains card accounts, resolves rejected orders and lost or stolen card reports, manages returned mail, and responds to debit card, ATM, and ITM inquiries. Monitors ATM/ITM activity, submits technician service calls, supports internal banking teams, and cross-trains across department functions. Requires regulatory knowledge, strong customer service and communication skills, Microsoft Office proficiency, attention to detail, and schedule flexibility.

Manage rental-property delinquency and eviction cases, including resident communications, payment plans, legal coordination, recordkeeping, trend analysis, reporting, and compliance with local laws. Partner with property management and legal teams to reduce delinquency, support resident retention, and improve payment processes. Provide training, attend court proceedings as needed, and travel quarterly within the assigned territory.

Leads and develops the Technical Support team, manages service levels and workloads, resolves complex product and installation issues, and supports dealers, installers, sales teams, and internal departments. Creates technical documentation, training resources, reports, and dashboards; analyzes support trends; drives root-cause resolution and process improvements; and collaborates with Engineering, Manufacturing, Quality, Sales, Customer Service, and Product teams on launches and customer initiatives.

Provides clerical and administrative support to project teams, including calendar management, document control, correspondence, records maintenance, event coordination, spreadsheet and database upkeep, mailroom duties, and subcontractor documentation tracking. The role supports construction project operations by maintaining files, processing project records, coordinating closeout materials, and managing multiple tasks while delivering professional service.

Manage customer communications, estimator and job scheduling, inventory, employee hours, job purchases, invoicing support, material pricing, and social media. Coordinate clients, staff, and management while adapting to schedule changes and supporting efficient business operations. The role is primarily remote and requires strong computer, CRM, customer service, communication, scheduling, and basic business skills.

Deliver immersive learning simulations using digital avatars, portray diverse perspectives, facilitate learner debriefs, provide performance feedback and scoring, and host professional customer experiences. Requires professional acting and improv capability, native European French and English, strong communication and emotional intelligence, reliable overnight availability, and a private workspace with stable wired internet. This part-time role involves 20–30 hours weekly and a 65–85-hour paid training program.