Top Operations & Support Jobs

Provides administrative support to HR and office operations through recruiting coordination, scheduling, onboarding, recordkeeping, WOTC follow-up, meeting notes, supplies management, employee engagement, and general office assistance. Maintains confidentiality, supports documentation and compliance, covers the back office, and completes errands and store runs as needed.

Provides expert technical support for company applications to agents, employees, customers, and business partners via phone and email. Responsibilities include troubleshooting, documenting incidents and resolutions, routing issues, configuring applications, mentoring junior staff, and participating in on-call rotations. The role requires strong customer service, technical knowledge, communication skills, data-entry proficiency, and the ability to work rotating shifts including Saturdays.

Owns CRM strategy, governance, administration, revenue campaigns, lead distribution, reporting, automation, data quality, and adoption across sales, service, marketing, and corporate partnerships. The role manages Microsoft Dynamics 365, Conversica, and related platforms; translates CRM data into pipeline, conversion, renewal, and productivity insights; oversees vendor performance and QA; develops training programs; and manages a CRM Analyst.

Supports branch operations through customer communication, order entry, inventory transfers, shipping documentation, invoicing, purchase orders, accounts payable processing, customs paperwork, inventory counts, product costing, and price-list maintenance. The role requires strong Excel and ERP skills, attention to detail, independent work, and collaboration with vendors, customers, warehouse staff, and management.

Supervises office operations for a solid waste disposal location, including clerical work, scheduling, reporting, staff performance, purchasing, equipment maintenance, and process improvement. Ensures daily operations are efficient, cost-effective, and aligned with organizational objectives while recommending staffing and procedural changes to management.

Leads CommuteAir’s long- and medium-term commercial strategy and network development. Evaluates business models, route opportunities, network structures, aircraft options, schedules, profitability, and prorate agreements. Uses airline industry, demographic, business, and mobility data to develop forecasts, pro formas, and recommendations for senior leadership. Partners with Finance, airline partners, communities, and airport authorities to support strategic initiatives and negotiate incentives.

Handle inbound customer calls regarding billing, payments, credits, fraud alerts, internet, cell phone services, and mortgage servicing. Provide accurate, timely assistance, document customer information while speaking, meet quality and productivity standards, and support service and sales goals. The role requires clear communication, multitasking, reliable attendance, confidentiality, basic computer skills, and accurate data entry.

Administer and configure Deltek Vantagepoint and Trimble Spectrum ERP environments, including integrations, security, user access, reporting, upgrades, patches, and audit support. Develop SQL, Crystal Reports, and Power BI reports and dashboards, provide Tier 2/3 support, manage system lifecycle documentation, and collaborate with Finance, HR, Engineering, Project Controls, and leadership to deliver reliable ERP solutions.

Manages daily express car wash operations, customer service, sales, staffing, training, safety, cleanliness, bookkeeping, inventory, vendor relationships, and equipment maintenance. Supervises employees through coaching, evaluations, discipline, and scheduling while ensuring efficient vehicle processing, expense control, regulatory compliance, and a safe, welcoming facility. Performs preventative maintenance and minor repairs, resolves customer and employee concerns, and completes operational reporting and closing procedures.

General application for future co-op, internship, and entry-level opportunities at H2M. Applicants are encouraged to apply through the company career page when internship applications open. Roles may support H2M’s teams serving clients and communities in the built environment. Compensation ranges from $19.25 to $27.00 hourly, with benefits including healthcare, retirement matching, bonuses, paid time off, tuition assistance, and professional development.