Top Operations & Support Jobs

Oversee the operations, profitability, occupancy, retention, customer experience, compliance, and financial performance of a multifamily residential community. Lead, recruit, coach, and develop on-site teams; create strategic performance and marketing plans; manage resident, vendor, and team relationships; ensure regulatory compliance; and support new development or rehabilitation projects. The role requires a customer-focused leader capable of managing varied schedules, stressful situations, and periodic travel.

The Deposit Operations Specialist processes deposit transactions, including wire transfers and ACH, performs fraud reviews, resolves exceptions, and ensures compliance with regulations.

Assist with daily multifamily property operations, resident relations, rent collections, delinquency follow-up, payment plans, leasing, renewals, retention programs, lease paperwork, reporting, and compliance. Provide customer service, support the Community Manager, and assume leadership responsibilities during their absence. The role requires property management software proficiency, strong organization and communication skills, and reliable transportation.

Oversee daily youth and adult soccer program operations, coach and referee participants, supervise staff and volunteers, maintain fields and equipment, run concessions, support events, ensure participant safety, and deliver excellent customer service consistent with YMCA values.

Supports and manages enterprise banking applications across production, test, and disaster recovery environments. Troubleshoots complex issues, performs root cause analysis, maintains application security and availability, manages upgrades and patches, supports integrations, documents systems, and provides Tier-3 technical support. Collaborates with vendors, infrastructure teams, project managers, and business users on requirements, implementations, and technical planning.

Owns day-to-day office and workplace administration, including meeting rooms, shipping, supplies, pantry operations, catering, events, facilities services, visitors, and vendor coordination. Maintains consistent standards across multiple locations, tracks purchasing and expenses, resolves operational issues, and proactively improves workplace processes. Requires onsite work five days per week and occasional support for events outside regular office hours.

Leads enterprise operational excellence and continuous improvement across service, supply, controls, and contracting functions. Identifies improvement opportunities, facilitates Kaizen events, standardizes processes, establishes KPIs, drives Lean Sigma adoption, and leads change management. Partners with executives and frontline teams to improve efficiency, quality, customer experience, supply chain responsiveness, and operational reliability. Uses data, dashboards, and AI-enabled automation to generate measurable performance improvements and cost savings while influencing stakeholders without direct authority.

Provides software-focused operational support for automated warehouse systems. Monitors KiSoft environments, triages and resolves software incidents, restores service through operational actions, coordinates on-site and support teams, escalates issues, communicates system status, maintains incident and problem-management documentation, and prepares internal reports.

Support the CTO and VP of Worldwide Sales by managing complex schedules, travel, communications, meetings, priorities, confidential information, and follow-ups. Prepare executive materials, agendas, minutes, and action-item tracking while assisting with events and occasional personal tasks. The role requires exceptional organization, discretion, communication, adaptability, Hebrew fluency, and hybrid work from the NYC office.

Supports day-to-day loyalty program operations across multiple restaurant brands. Configures and tests rewards, promotions, campaigns, and integrations; monitors KPIs and reporting; troubleshoots issues across POS, web, app, and third-party systems; coordinates with vendors, franchisees, operations, and technical teams; maintains documentation and training; and translates technical requirements into practical guidance for business stakeholders.