Top Operations & Support Jobs

Analyzes partner performance, pipeline trends, revenue metrics, and operational data to identify growth opportunities. Develops dashboards, KPIs, reports, recommendations, sales collateral, and training materials. Supports partner enablement, product demonstrations, CRM and purchase-order operations, license coordination, and cross-functional process improvements. Presents insights to leadership and stakeholders while maintaining accurate, timely partner revenue operations.

Provides strategic and administrative support to a senior executive by managing priorities, strategic initiatives, executive communications, leadership meetings, confidential records, cross-functional projects, dashboards, and follow-through on organizational commitments. Serves as a trusted advisor and liaison across internal and external stakeholders, prepares decision-support materials, coordinates executive office operations, and drives accountability for key goals and action items.

Oversee daily Palo Alto office operations, vendor coordination, supplies, correspondence, budgets, maintenance, events, visitors, and workspace planning. Serve as the primary office contact while supporting People-related activities, office policies, moves, meeting setups, and special projects. The role requires strong organization, communication, discretion, independence, and the ability to work onsite five days per week.

Provide first-line technical support via Slack, email, and in-app chat; troubleshoot logs, APIs, and data mappings; reproduce and document bugs for engineering; write internal and customer help articles; track recurring issues and collaborate with product and engineering to resolve them. In-person role with early hours to support East Coast customers.

Manage Nashville residential fiber installation operations, leading field supervisors and technicians while overseeing scheduling, productivity, quality, safety, customer satisfaction, and KPI performance. Responsibilities include technician onboarding and coaching, workforce allocation, field inspections, corrective action plans, compliance with OSHA and telecommunications standards, asset accountability, incident investigation, and continuous operational improvement. The manager will support Google Fiber objectives, resolve installation and customer issues, optimize labor utilization, and maintain strong team and client performance.

Manages daily newsroom coverage by assigning stories and crews, monitoring news sources, coordinating breaking news and live events, supporting field teams, and maintaining accurate broadcast, web, and social updates. The role develops news leads, schedules interviews, communicates coverage plans, ensures journalistic and company standards, and responds to viewer inquiries. It requires rapid decision-making, strong news judgment, communication, organization, and leadership in an on-site, deadline-driven environment.

Own Hologram’s revenue operations function, including Salesforce administration, GTM systems, CRM-billing-finance integrations, deal desk processes, commissions, renewals automation, lead routing, and self-serve reporting. Partner with Sales, Marketing, Finance, and Engineering to improve quoting, contracting, billing accuracy, pipeline visibility, and renewals. Build the RevOps roadmap and use automation and AI agents to create scalable operational processes.

Provides comprehensive administrative and operational support to the CTO and technology leadership team. Responsibilities include complex calendar management, meeting and travel coordination, expense and purchase order processing, stakeholder communication, action-item tracking, onboarding and offboarding support, documentation maintenance, AI-enabled workflow improvement, and department-wide event coordination. Requires strong judgment, discretion, organization, communication skills, and proficiency with Microsoft Office.

Supports daily office operations across multiple locations, including supplies, facilities, vendors, catering, meeting spaces, records, and guest hosting. Provides administrative assistance to Finance and senior leaders through scheduling, calendar management, travel coordination, invoices, and budgets. Supports People Operations initiatives, employee engagement, internal communications, and recognition programs while helping maintain a professional, organized workplace.

Administers and optimizes MSP platforms including RMM, PSA, backup, endpoint protection, and patch management systems. Standardizes configurations and workflows across clients, develops scripts and automation, monitors platform performance, troubleshoots complex tooling issues, maintains documentation and security processes, and implements scalable improvements in collaboration with technical and service delivery teams.