Top Operations & Support Jobs

Supports and maintains digital manufacturing applications for the U.S. Navy’s additive manufacturing facilities. Responsibilities include application installation, configuration, troubleshooting, testing, integration, data validation, documentation, reporting, user support, and requirements analysis. The role manages PLM, MES, and ERP-related systems, evaluates software improvements, resolves technical issues, supports UAT and integration testing, and collaborates with IT, business integration, supply chain, and program management teams.

Manages complex client escalations and cancellation requests, de-escalates concerns, negotiates tailored solutions, and supports client retention. Documents cases in CRM and ticketing systems, identifies feedback trends and root causes, and partners with Sales, Client Care, and Operations to improve processes and client experience.

Oversee branch operations, compliance, cash management, staff supervision, process improvement, audits, customer issue resolution, and operational risk mitigation. Support the Branch Manager with staffing, employee development, facility needs, reporting, strategic initiatives, and sales goals. Ensure adherence to banking regulations, policies, and procedures while maintaining strong customer service and developing operational staff.

Handles product incident complaints for U.S. customer accounts, documents investigations, negotiates credits, and communicates with customers and consumers. Coordinates with Quality Assurance, plant personnel, and supplier support teams to investigate claims, retrieve incident objects, review reports, and ensure customer procedures are followed. Monitors complaint trends, reports critical incidents, supports strategic initiatives, and contributes to team development and mentoring.

Provides application support to software customers through phone, email, and chat. Troubleshoots product issues, manages tickets and escalations, communicates resolution updates, collaborates cross-functionally, assists with software and hardware testing, and maintains product and business-process knowledge. The role is fully remote in the US and requires up to 10% annual travel.

Provide first-line internal IT support by resolving employee requests, diagnosing Windows, macOS, and Linux issues, configuring devices, managing accounts and access, documenting procedures, maintaining IT assets and inventory, coordinating repairs and vendors, and assisting with network administration. The role also supports onboarding and offboarding, hardware ordering, server room organization, and basic AWS, networking, and identity-management tasks.

Provides administrative and operational support for the HICAP volunteer program, including recordkeeping, data entry, reporting, scheduling, appointment coordination, communications, client assistance, meeting logistics, outreach, surveys, and office upkeep. The role responds to volunteers and clients, maintains contact databases and mailing lists, supports program compliance, and participates in community events and training. Bilingual communication and familiarity with Medicare or government programs are beneficial.

Assists the Preschool Director with daily school operations, budgeting, staffing, licensing compliance, enrollment records, tuition administration, training, scheduling substitutes, calendars, events, and facility oversight. Provides spiritual and administrative leadership, supports accreditation, maintains confidentiality, coordinates staff files and background checks, and assumes director responsibilities when needed. The role requires flexibility, strong organization and communication, Christian leadership, and compliance with Texas childcare regulations.

Research and verify mental health service listings by confirming addresses, hours, contacts, costs, insurance, eligibility, and screening criteria. Find new local services, cite evidence for labeling decisions, identify records that do not fit the data model, and communicate with service organizations. The role requires careful spreadsheet organization, adherence to written procedures, source validation, and responsible use of AI tools.

Leads strategy operations for the QualityOne business unit, partnering with the CEO on growth plans, executive reporting, commercial analytics, data governance, pricing, market expansion, product launches, and cross-functional accountability. The role translates business data into strategic recommendations, manages executive operating cadences, and drives high-priority initiatives across Strategy, Sales, Marketing, Finance, and Product.