Top Operations & Support Jobs

Processes labor, material, and equipment charges in SAP; supports contractor invoicing, cost allocation, reconciliation, and maintenance administration. Ensures compliance with SAP procedures, assists customers and contractors, performs clerical duties, coordinates meetings, and records daily employee TRACK inputs. Requires strong administrative skills, SAP and Microsoft Office proficiency, and a TWIC Card; petrochemical and TRACK experience are preferred.

General application for full-time opportunities at Serra Champaign across sales, service, parts, and body shop departments. Applicants may submit their information even when a specific role is not posted. Schedules and qualifications vary by department. The dealership offers medical, dental, vision, disability, life insurance, retirement matching, paid vacation and holidays, and employee discounts.

Provides on-site IT support at a Utah fulfillment center. Responsibilities include troubleshooting Windows, macOS, and Android devices; deploying laptops, scanners, printers, and related equipment; managing user accounts; tracking hardware assets; handling help desk tickets; coordinating vendor repairs; and documenting solutions. The role requires strong communication, basic networking knowledge, organizational skills, physical ability to work on-site, and experience supporting warehouse technology.

Monitors JDLink Expert Alerts and diagnostic trouble codes, performs remote equipment diagnostics, creates and tracks work orders, and communicates actionable recommendations to customers and service departments. Supports technical service processes, customer service campaigns, reporting, and service labor growth. Requires knowledge of engine, hydraulic, electrical, and heavy equipment systems, along with strong communication, problem-solving, and computer skills. May require extended hours and weekend shifts during busy seasons.

Processes customer complaints, orders, changes, returns, invoices, backorders, and shipment documentation. Manages client relationships, 3PL inventory reconciliation, open purchase order reporting, and order tracking. Collaborates with clients, vendors, accounting, demand planning, and other teams to support timely deliveries and customer satisfaction. Provides mentorship to data entry staff and completes month-end reporting while resolving issues and recommending solutions.

Provides technical support for product installation, troubleshooting, replacements, warranty claims, and custom applications. Answers questions from customers, architects, contractors, and sales representatives; investigates discrepancies and root causes; coordinates no-charge materials and process improvements; supports product testing and training; and travels approximately 15% for job-site inspections, installations, rework, replacements, and training. Maintains technical support records, trip reports, and environmental-management compliance.

Leads retail and intermediary fund client servicing, including call center operations, investor inquiries, trading support, transfers, and distribution-partner relationships. Oversees external transfer agency and NSCC processing, vendor performance, operational controls, risk assessments, compliance, and industry reporting. Supports fund launches and ETF conversions, coordinates cross-functional initiatives, and manages client service professionals. Uses operational data, automation, and AI to improve workflows and service quality.

Provides administrative and operational support for Catholic Foundation, stewardship, development, and donor activities. Coordinates correspondence, events, meetings, vendors, databases, reports, records, gift processing, financial documentation, board materials, webpages, social media, travel, and reception backup. Requires strong organization, confidentiality, communication, customer service, database, Microsoft Office, and basic accounting skills, along with familiarity with Catholic ministry and fundraising practices.

Participate in a nine-week summer management internship learning transportation industry operations, service center functions, company policies, and procedures. Interns contribute to service center success by understanding how each position supports the organization’s mission. Successful participants may be considered for the Management Trainee Program after completing their degree.

Provide empathetic email and phone support to healthcare platform members. Investigate app, device, and account issues; resolve tickets; manage escalations; document cases; protect HIPAA-regulated information; and communicate proactively with members and internal teams. Monitor support metrics, identify recurring issues, suggest process improvements, and use approved AI tools responsibly to improve support workflows.