Top Operations & Support Jobs

Coordinates development operations for a nonprofit, maintaining Salesforce, Pinwheel, and donation-platform data and workflows. Prepares reports, dashboards, donor lists, and reconciliations; supports fundraising communications, toolkits, council programs, and resource distribution. The role also trains staff on systems, tracks campaigns and gifts, manages communications calendars, and ensures fundraising information remains accurate, current, and accessible.

Manage customer account operations, including order processing, fulfillment, inventory coordination, shipment tracking, compliance, chargebacks, reconciliations, and reporting. Coordinate with Sales, Supply Planning, Logistics, Finance, headquarters, 3PL providers, carriers, and customers to resolve operational issues. Maintain SAP and customer-system records, support month-end activities, and use AI and automation to improve workflows, accuracy, and efficiency.

Provides onsite Windows desktop, user, hardware, network, server, printer, connectivity, and Microsoft 365/cloud support. Responsibilities include troubleshooting VPNs, TCP/IP LAN networks, firewalls, Windows systems, and remote software; performing proactive system maintenance and backup support; documenting work; and communicating effectively with users and clients.

Leads Global Business Services operational excellence, transformation, process improvement, automation, controls, and continuous improvement. Partners with business, IT, and process owners to develop roadmaps, manage costs and benefits, establish KPIs and SLAs, oversee data operations, strengthen compliance, and improve end-to-end processes. Requires extensive cross-functional leadership, shared services and outsourced provider management, financial process knowledge, analytical ability, and stakeholder influence.

Welcomes dancers, families, and visitors; answers phones and emails; provides information about classes and schedules; assists with registrations and account questions; updates records; and performs filing, data entry, invoicing, and routine front-office tasks while maintaining an organized, professional lobby.

Administers and enhances Workday Financial Management, Accounting Center, and Adaptive Planning systems. Configures financial processes, security, reporting, dashboards, integrations, and planning models; supports audits, controls, testing, data migrations, and user acceptance testing. Partners with Finance, Accounting, HR, Payroll, IT, and vendors to gather requirements, troubleshoot issues, improve processes, support budgeting and forecasting, and deliver training and documentation.

Leads and oversees school operations, strategy, academic outcomes, and organizational performance across multiple schools.

Provides administrative and operational support for a construction office and project teams. Responsibilities include managing project documentation, commitments, change orders, file control, project setup and closeout, pre-construction, accounting, permitting, event planning, reception, job audits, and general office operations. The role requires strong organization, communication, attention to detail, confidentiality, Microsoft Office proficiency, and the ability to work independently across office and project-site environments.

Develops and delivers technical assistance, training, guidance, and resources on NIMAS requirements under IDEA 2004. Supports education agencies, state coordinators, publishers, vendors, and other stakeholders through outreach, presentations, webinars, and meetings. Assesses stakeholder needs, analyzes feedback, recommends process and system improvements, and maintains expertise in accessible instructional materials, ADA Title II, Section 504, and related federal policies. Requires travel to conferences and in-person meetings.

Provide personalized relocation support to employees and families moving to Buffalo. Responsibilities include neighborhood, housing, school, transportation, and lifestyle research; area tours; local orientation; vendor coordination; client communication; and engagement documentation. The contractor independently manages multiple assignments, delivers remote and in-person services, and uses local expertise to support relocation decisions. The role requires a reliable vehicle, weekend flexibility, strong customer service skills, and extensive familiarity with Buffalo’s rental market, education system, and registration processes.