Top Operations & Support Jobs

Leads yield and ad operations across media inventory, integrations, and commercial products. Owns forecasting, capacity planning, dynamic pricing, brand prioritization, order management, and inventory systems. Partners with Sales, Production, Studio, Content, Activation, and Revenue Operations to align commitments with execution realities, manage shifting availability, identify capacity risks, and maximize commercial value. Produces executive reporting and builds scalable processes for inventory visibility, utilization, pacing, and opportunity management.

Designs and implements pipeline management, forecasting, sales planning, territory and quota models, CRM workflows, dashboards, and operating cadences for B2B clients. Partners with CROs, sales leaders, and RevOps teams to diagnose business problems, configure systems, automate processes, improve forecast accuracy, and lead client projects from discovery through implementation and training.

Provides Tier 1 and 1.5 technical support for on-site and remote users, including troubleshooting, system installations, operating system configuration, network setup, security incident assistance, patching, asset management, documentation, and service ticket resolution. Supports manufacturing technology, technology rollouts, and after-hours service desk coverage. The role is primarily on-site, includes regular on-call responsibilities, and may require travel to other locations.

Provides branch support for contract administration, project setup, billing, documentation, and project closeout. Manages contracts, verifies execution before material release, maintains customer and billing data in DISCOs II, prepares accurate invoices, supports change orders and credit requests, processes insurance certificates and notices, and resolves discrepancies. Collaborates with Sales, Operations, Finance, and branch leadership while maintaining complete project records.

Provides first-level IT support for desktops, laptops, printers, mobile devices, servers, IP phones, and company applications. Responsibilities include resolving service desk tickets, configuring workstations, onboarding and offboarding users, managing equipment and software inventories, monitoring backups, tracking licenses, supporting Microsoft Office and Teams, administering Active Directory assignments, performing upgrades, and escalating complex issues to Tier 3 teams.

Processes annual and interim housing recertifications, verifies household income and composition, prepares HUD 50059 forms, updates tenant records, calculates rent changes and recoupments, manages lease renewals and move-outs, maintains tenant files, and communicates with property managers, accounting, and residents. The role requires completing the Certified Occupancy Specialist program and handling detailed compliance documentation accurately and promptly.

Provides phone-based assistance to existing stockholders, answers questions, and offers voting services for annual and special shareholder meetings. This fully remote, project-based role requires 40 hours per week, strong communication and listening skills, technological proficiency, attention to detail, and tactful problem-solving. Computer-based training is provided, and Salesforce experience is a bonus. Overtime is available.

Supports the COO, CFO, and executive vice presidents through executive scheduling, meeting coordination, correspondence, travel, and confidential administrative support. Tracks organizational initiatives, milestones, deadlines, risks, decisions, and action items; gathers updates from department leaders; escalates delays; and prepares executive reports, dashboards, briefings, and Board materials. The role improves communication, accountability, information flow, and follow-through across cross-functional operational priorities.

Provides advanced desktop and application support, resolves Tier II/III escalations, performs root-cause analysis, maintains endpoint images, and improves support processes. The role manages Active Directory, Windows and macOS environments, endpoint tools, vendor repairs, documentation, and security practices. It also mentors technicians, collaborates with infrastructure and security teams, and supports local sites with travel up to 10%.

Support marketing operations strategists with HubSpot and CRM setup, data migrations, platform cleanup, automation, list segmentation, reporting, and CRM/MAP optimization for B2B clients. Participate in strategy meetings, training, and cross-channel learning while developing expertise in marketing automation and operations. This is a remote, college-credit internship requiring 15–20 hours per week and enrollment in a college course.