Top Operations & Support Jobs

Thrilltap invites candidates who do not see a specific suitable role to submit their information for consideration. The company is building startups across multiple fields and welcomes talented individuals interested in joining its team. Candidates are encouraged to contact Thrilltap through the provided form, after which the company will follow up regarding potential opportunities.

Leads revenue operations and business systems for Sales, Customer Success, Finance, and related teams. Owns Salesforce and Nue CPQ architecture, revenue forecasting, pipeline and retention analytics, quote-to-cash processes, system integrations, data governance, vendor management, and systems roadmaps. Manages and mentors two direct reports while delivering implementations, automation, documentation, and operational improvements across the GTM technology ecosystem.

Processes and digitizes city and police records by scanning, indexing, researching, reviewing, redacting, and preparing documents for public records requests. Maintains accuracy, confidentiality, and compliance with Florida public records laws. Provides administrative support, responds to inquiries, operates records systems and office equipment, and identifies discrepancies or sensitive information for supervisory review. Requires CJIS training, background screening, polygraph, fingerprinting, and a valid Florida driver’s license.

Leads enterprise-wide operational excellence and continuous improvement initiatives by analyzing business processes, reducing costs, improving efficiency, and implementing sustainable workflows. The role develops performance scorecards and process documentation, coordinates cross-functional teams and contractors, manages improvement projects, and partners with business leaders to align operational changes with company objectives. It requires expertise in Lean or Six Sigma, ERP systems, wholesale distribution operations, inventory management, and process improvement.

Owns day-to-day administration of Salesforce Data Cloud and Marketing Cloud, including data models, identity resolution, segmentation, calculated insights, integrations, data quality governance, APIs, and deliverability. Serves as the technical liaison between IT and marketing, translating business needs into platform configurations and coordinating integrations with developers and vendors. Also administers Tableau, maintains documentation, supports releases, trains users, and monitors customer data lifecycle health.

Supports, maintains, implements, and troubleshoots Insequence sequencing and FunnelCloud MES applications across US and Canadian manufacturing facilities. Provides end-user training, application support, business-system implementations, shop-floor reporting assistance, and project coordination. Collaborates with manufacturing departments, responds to on-call incidents, maintains service levels, and supports quality and environmental management system requirements. Regular travel to company facilities is required.

Provides executive leadership for property operations and field support across a national student housing portfolio. Establishes operating strategy, performance standards, systems, and development programs while leading operations executives and regional teams. Oversees financial performance, leasing, resident experience, staffing, transitions, audits, business systems, compliance, and scalable processes. Partners with ownership and cross-functional departments to improve portfolio performance, accountability, operational readiness, and leadership development.

Supports Riverdale Country School’s development team through fundraising events, donor and prospect research, major gift activities, alumni events, stewardship records, committee materials, vendor coordination, administrative tasks, and Veracross data management. The role also manages event logistics, research profiles, travel arrangements, credit card reports, and volunteer materials while collaborating with development leaders, alumni, parents, trustees, faculty, and students.

Provides high-level administrative and project coordination support to the CEO, COO, and VP of Public Affairs, Communications and Sustainability. Responsibilities include executive calendar management, meeting and event logistics, travel coordination, expense reports, invoices, stakeholder communication, follow-up, and process improvement. The role requires discretion, strong organization, proactive problem-solving, and the ability to manage competing priorities primarily onsite in Chicago.

Provides advanced remote technical support for broadband, managed Wi-Fi, and network infrastructure issues. Troubleshoots WAN, LAN, routing, switching, wireless, RF, hardware, and software problems; performs maintenance, upgrades, monitoring, root cause analysis, and configuration changes. Coordinates field dispatches, recommends hardware replacements, documents customer records, and contributes to knowledge-base and continuous-improvement efforts while supporting customers in a 24x7 environment.