Top Operations & Support Jobs

Maintains proposal and opportunity data in CRM systems and trackers, coordinates subconsultant information requests, monitors deadlines, prepares reports and dashboards, reviews data quality, summarizes pursuit trends, and supports process improvements for business development and proposal teams.

Resolve complex customer technical issues across Linux, networking, security, Kubernetes, cloud, storage, and ML environments. Diagnose problems, automate workflows with Python and Bash, support model deployment and inference pipelines, communicate resolutions, escalate unresolved issues, and maintain troubleshooting documentation. The role requires rotational shifts or on-call availability and remote work in the USA.

Resolves escalated customer complaints through inbound and outbound communication, negotiation, conflict resolution, and cross-functional coordination. Advocates for customers, identifies root causes, recommends process improvements, maintains accurate case data, supports employees and executives, and helps keep knowledge bases and procedures current.

Coordinates administrative operations, board and member meeting records, agendas, elections, and foundational documents. Provides technology and website support, assists cross-department projects, and supports guest experience and administrative teams. Chairs the safety committee, manages OSHA documentation, coordinates employee safety training, maintains incident records and MSDS files, and supports workplace safety compliance. Requires strong organization, communication, project coordination, and multitasking skills.

Provides advanced IT support across Microsoft 365, identity and access, endpoint management, networking, security tooling, backup systems, and business applications. Owns tickets end to end, coordinates with vendors, troubleshoots independently, documents resolutions, improves operational workflows, and mentors junior service engineers. The role operates under strict SLA, utilization, quality, and customer satisfaction metrics while using PowerShell automation and following security, change-control, and escalation procedures.

Audits recertification and employer/employee documents, processes client and employee data updates, establishes budgets, obtains employer tax identification information, completes Kentucky new-hire forms, maintains waiver and training records, and performs occasional reception and clerical duties. The role requires advanced Microsoft Office knowledge, business-school education, and three to four years of office and administrative experience.

Supports product lifecycle and master data governance by maintaining PLM and ERP records, processing change requests, managing engineering documentation, maintaining audit trails, and coordinating cross-functional data updates. Provides responsive internal stakeholder support, conducts peer reviews, documents business rules, and identifies opportunities for process improvement, workflow automation, and data quality enhancement.

Provides onsite internal user support, including help desk ticket management, mobile device assistance, hardware preparation, and troubleshooting. Sets up and monitors audiovisual equipment for meetings, coordinates presentations, and performs microphone testing. Assists with equipment and software inventory, patching, technical installations, documentation, and IT projects while delivering strong customer service in a fast-paced legal office environment.

Leads global infrastructure operations across approximately 15–17 sites, managing service providers, operational performance, incident and change management, service governance, infrastructure reliability, compliance, executive reporting, and continuous improvement. The role oversees cloud, datacenter, Microsoft 365, identity, endpoint, network, backup, and disaster recovery services while supporting regulated pharmaceutical, manufacturing, R&D, and commercial environments.

Serves as the functional liaison between stakeholders and development teams for Power Platform solutions supporting Army and DoD missions. Gathers and documents requirements, defines process models and user stories, supports solution design, facilitates UAT, maintains traceability, evaluates automation opportunities, assists project scheduling, and ensures compliance with government standards and records management requirements.