Top Operations & Support Jobs

Provides comprehensive administrative and executive support to the COO and leadership team, including calendar management, meeting preparation, confidential correspondence, board coordination, project tracking, and follow-up. The role improves Executive Office efficiency through standardized processes, AI tools, workflow automation, and technology adoption. Responsibilities also include drafting executive communications, organizing leadership events, maintaining files, anticipating needs, and ensuring priorities and commitments are completed accurately and on time.

Entry-level rotational program for recent graduates, providing 6–12 months of experience across sales, operations, supply chain, sourcing, logistics, inventory, finance, customer service, and business development. Participants travel to different locations, complete corporate projects and business rotations, and are placed into a full-time DNOW role afterward. Candidates must demonstrate communication, analytical, organizational, teamwork, adaptability, customer focus, and willingness to travel and relocate within the United States.

Evaluates media assets and QC reports for specification adherence, accepting or rejecting files and requesting corrections or redeliveries. Tracks recurring evaluation issues, communicates with QC, Acquisitions, Media Prep, Supply Chain, and suppliers, and escalates unclear or newly identified criteria. The role requires accurate high-volume review, knowledge of broadcast and streaming media formats, codecs, collateral, and screening tools, plus strong collaboration and problem-solving skills.

Own post-onboarding relationships with investment customers, provide education on direct indexing, leverage, margin, and fees, resolve platform issues, and improve customer satisfaction. The role also manages ticketing workflows, automations, help-center content, customer feedback, and brokerage operations such as transfers, account openings, cost basis updates, and stock donations.

Coordinates mitigation crew scheduling, dispatch, equipment allocation, project records, communications, invoicing, payment approvals, and billing support. Maintains data accuracy across business systems, resolves scheduling and documentation issues, and provides administrative support to project managers and technicians.

Reviews and triages CyberTipline reports, conducts research and deconfliction searches, communicates with reporters and child-serving professionals, and supports survivor services. Maintains sensitive victim databases, quality assurance processes, reporting, and victim-rights information. Provides operational and administrative support through workload tracking, scheduling, correspondence, inventory, meeting coordination, conference logistics, and access to reports for authorized parties. Requires empathy, trauma-informed practices, confidentiality, accuracy, and the ability to handle disturbing content.

Owns Axion’s business operations function, including annual and quarterly strategic planning, company operating cadence, metrics, dashboards, business reviews, town halls, and board reporting. The role translates CEO strategy into departmental goals, identifies gaps and risks, leads cross-functional initiatives, and establishes scalable planning systems. It is a first BizOps hire with potential expansion into RevOps, strategy, or other departments.

Handles complex, high-exposure excess and specialty casualty claims from investigation through resolution. Evaluates coverage, liability, damages, reserves, settlements, and risk transfer; manages defense counsel, experts, litigation, and underlying carriers; drafts coverage correspondence; ensures large-loss reporting and claims compliance; communicates with insureds and internal stakeholders; negotiates resolutions; mentors specialists; and serves as a subject matter expert on coverage, liability, tenders, reserves, and defense strategy.

Investigates and mitigates credit, debit, and ATM card fraud; monitors fraud alert systems; develops detection rules; conducts complex investigations; coordinates with legal and law enforcement; performs compliance and quality reviews; analyzes workflows, metrics, and data; supports reporting, system testing, releases, process improvements, escalations, and management coverage.

Investigate and resolve second-line technical support issues across Orbital’s AI products. Responsibilities include diagnosing bugs using logs, traces, monitoring, and AI tools; reproducing issues; escalating serious incidents; communicating clearly with customers and internal teams; improving runbooks; and contributing guided, low-risk bug fixes. The role supports US teams and offers growth toward engineering or product responsibilities.