Top Operations & Support Jobs

Leads the full revenue operations lifecycle across planning, forecasting, pipeline management, renewals, reporting, CRM governance, attribution, territory design, and variable compensation. Partners with Sales, Marketing, Finance, and Customer Success to improve process execution, SaaS metrics, systems adoption, and executive decision-making. This hands-on role builds RevOps capabilities, automates workflows, supports board reporting, and owns commission calculations without direct reports.

Leads all daily animal shelter operations, including animal care, population management, veterinary coordination, staffing, intake, adoptions, foster and rescue programs, customer service, facilities, safety, budgets, emergency response, and performance improvement. Supervises operational employees, manages resources and workflows, ensures welfare and compliance standards, coordinates with the Business Director and veterinary professionals, and reports operational results, risks, and recommendations to the Board of Trustees.

Administer and maintain the Procore platform across construction projects, including project setup, permissions, workflows, budgets, contracts, commitments, change orders, invoicing, reports, and compliance documentation. Support Procore–QuickBooks Online integration, troubleshoot user issues, train employees, and help project teams manage RFIs, submittals, drawings, schedules, certified payroll, and public-works requirements.

Provide first-line client support for a futures brokerage and prediction-markets platform through Intercom, email, and tickets. Assist with account setup, verification, funding, withdrawals, platform navigation, market explanations, and troubleshooting. Document interactions, track compliance questions, escalate technical issues, and identify recurring client concerns for product and operations teams. Support clients accurately during high-volume live events while collaborating with compliance, risk, and operations.

Serves as the first point of contact by greeting visitors, drivers, and vendors; answering calls and inquiries in Russian and English; maintaining the reception area; entering data; and assisting with filing, scheduling, mail, correspondence, and administrative tasks.

Supports company-wide IT operations across desktop services, enterprise systems, networks, directory services, cloud services, security monitoring, and application support. Resolves escalated helpdesk issues, monitors infrastructure performance, maintains ITIL documentation, and drives process improvement. Leads IT training programs, including onboarding, course development, knowledge retention measurement, and training progress tracking. Partners with healthcare staff and technical teams to deliver secure, reliable, and customer-focused IT services.

Coordinate resource scheduling and operations for client engagements by maintaining accurate availability, skills, assignments, project status, and capacity data. Communicate with practitioners and stakeholders, follow up on missing information, support onboarding, identify staffing matches, and report global resourcing availability. The role also requires strong data hygiene, prioritization, problem-solving, relationship management, and process improvement across Salesforce, Suite Projects Pro, and internal systems.

Provides administrative and operational support for a 24/7 Mobile Crisis Team. Responsibilities include entering and correcting electronic health record data, coordinating post-hospitalization appointments, preparing recurring reports, maintaining forms, supplies, vehicles, equipment, contacts, training records, and confidential documentation. The role also supports onboarding, meetings, purchasing, communications, audits, and process improvement while coordinating with hospitals, County staff, providers, vendors, and internal teams.

Supports strategic fundraising through philanthropic trend and funder research, summary report preparation, case study development, historical grant record reconciliation in Salesforce, and creation of fundraising materials. The intern organizes information, produces project deliverables, meets deadlines, collaborates with diverse staff, and supports nonprofit strategy and social justice initiatives.

Own and administer Jira, Jira Service Management, and Confluence across commercial and FedRAMP tenants. Design workflows, automations, service desks, permissions, integrations, dashboards, and documentation while maintaining tenant boundaries and compliance with CUI, CMMC, NIST, and DFARS requirements. Manage user access, Marketplace apps, migrations, audits, change control, and stakeholder requirements. Serve as the Atlassian escalation point and provide training and operational support. Travel is minimal, up to approximately 10%.