Top Operations & Support Jobs

Manage the day-to-day operations of an on-site satellite office, including records, documentation, mail, office readiness, inspections, and audits. Serve as the primary contact for regulators, auditors, visitors, and patients. Provide in-person patient support and collaborate with compliance, operations, and clinical teams while assisting with broader health technology startup projects.

Administers and improves the bank’s Treasury Management Program, coordinating customer implementations, onboarding, training, support, documentation, reporting, vendor communications, and process improvements. Partners with relationship managers, lenders, operations teams, IT, vendors, and business customers to implement treasury services, resolve issues, maintain security and compliance, and monitor program effectiveness.

Provides in-house technical support for employees across two facilities, troubleshooting laptops, email, phones, printers, networks, accounts, and security cameras. Manages devices, user access, equipment inventory, purchasing, software licenses, and lifecycle replacement. Coordinates with a managed IT provider on infrastructure and security issues, administers the enterprise AI platform, develops automation workflows, trains employees, and maintains IT documentation and reporting.

Provides on-site customer support for installation and warranty services. Responsibilities include answering calls and messages, scheduling appointments, updating customers, maintaining CRM records, auditing orders, processing payments, managing reports, supporting accounts receivable collections, receiving products, and facilitating issue resolution.

Administers Active Directory, Azure, Microsoft 365, endpoints, servers, networks, VPNs, telephony, security tools, printers, and IT assets. Provides deskside, hardware, software, application, and connectivity support; manages internet service providers and vendors; addresses security vulnerabilities; maintains system updates and asset records; and deploys equipment to offices and worksites. Occasional travel to production and warehouse sites is required.

Leads systems administration and helpdesk operations, mentors IT staff, manages Microsoft 365, Entra ID, Intune, Shopify, Freshservice, and SaaS integrations, and serves as the top escalation point for infrastructure issues. Responsibilities include cybersecurity initiatives, vulnerability assessments, patch compliance, system hardening, documentation, process development, technical support, migrations, upgrades, and automation projects.

Provides operational support for daily job processing, scheduling, system backups, file posting, enterprise application monitoring, and process routines. Troubleshoots operational issues, analyzes data to identify service-delivery gaps, escalates exceptions to senior engineering and IT management, and provides on-call support for credit union systems. This is a hybrid role in Phoenix, Arizona.

Supports the implementation and maintenance of quality management systems for scientific curation services. Responsibilities include maintaining QMS documentation, developing measurement frameworks, compiling and analyzing quality data, identifying trends and root causes, coordinating with process owners, tracking quality reviews, communicating findings, and contributing to continuous improvement initiatives. The role requires scientific literacy, business analysis, process documentation, data analysis, and familiarity with ISO 9001 principles.

Provides Tier 3 escalation support for complex networking, firewall, server, virtualization, and Microsoft 365 identity issues. Owns incidents through resolution, performs root cause analysis, documents troubleshooting procedures, and contributes to standard operating procedures. Configures and troubleshoots Sophos firewalls, VLANs, VPNs, Ruckus or Aruba networks, Windows Server, VMware or Hyper-V, and Microsoft 365 services. Supports equipment staging, deployments, cutovers, customer communication, and occasional onsite visits.

Lead strategy and business operations initiatives, including pricing and packaging optimization, financial modeling, corporate development, fundraising, partnerships, investor relations, M&A support, and market analysis. Collaborate with product, go-to-market, research, engineering, and executive leaders to drive strategic decisions, build consensus, and identify growth opportunities.