Top Operations & Support Jobs

Leads the Houston Member Engagement Center’s quality assurance and workforce management programs. Owns forecasting, scheduling, QA standards, calibration, staffing reports, process improvements, operational tools, product feedback, and AI adoption. Manages QA personnel, partners with supervisors and Learning & Development, improves customer and agent experiences, and translates performance data into operational recommendations and measurable enhancements.

Provides welcoming front-desk service to YMCA members, guests, and program participants. Explains and sells memberships and programs, processes registrations and payments, manages cash, performs data entry, checks in visitors, monitors facility usage, supports opening and closing procedures, and addresses account or safety issues. Uses membership systems, maintains assigned areas, supports coffee and laundry services, and promotes an inclusive, positive member experience.

Provides member and staff support for debit and ATM card inquiries, applications, account closures, returned mail, replacements, rewards transfers, and card maintenance. Monitors quality-control reports, performs CardWizard administrative routines, supports card-room duties, and provides departmental coverage. Requires strong communication, multitasking, security awareness, and availability for rotating Saturdays and occasional evenings.

Coordinates daily office operations, including supplies, visitors, mail, vendors, meetings, travel, events, and workplace services. Provides HR administrative support by coordinating onboarding, maintaining employee engagement and recognition platforms, processing invoices, managing uniforms, and organizing documents. Supports a welcoming employee and visitor experience while handling confidential information and multiple priorities onsite.

Executive leader responsible for the Product Support division, including Parts, Service, Logistics, Field and Shop Service, and Product Support Sales. Owns P&L performance, strategic planning, operational excellence, customer experience, safety, talent development, OEM partnerships, and digital transformation. Leads profitability, service quality, inventory efficiency, technician productivity, customer retention, and proactive equipment-support initiatives across a complex, multi-location organization.

Provides comprehensive administrative support to the CIO and CPO, including complex calendar management, global travel coordination, confidential communications, executive event planning, meeting documentation, expense processing, and stakeholder coordination. The role requires anticipating executive needs, resolving scheduling conflicts, managing priorities, and supporting leadership offsites, town halls, and board-related activities.

Provides Tier 1–2 helpdesk support, troubleshoots hardware, software, operating systems, networks, and SaaS applications, and supports cloud administration, identity access, IT asset lifecycle management, onboarding, offboarding, endpoint security, patching, vulnerability remediation, audits, and compliance. The role also assists with video conferencing systems, automation, maintenance projects, and periodic support travel.

Provides business office leadership for a senior living community, supporting accounts payable, accounts receivable, payroll, employee records, benefits-related changes, expense reports, and HR processes. Supervises front desk staff, coordinates invoice approvals, reconciles credit card documentation, analyzes payroll variances, and ensures compliance with company policies. Partners with department directors and the Executive Director while supporting the community’s operational and hospitality standards.

The Logistics Innovation Project Specialist supports logistics operations lifecycle, from proposal development to system stabilization and user training, driving innovations in process optimization and system enhancements.

Provides high-level administrative support to two vice presidents in Marketing and Communications. Responsibilities include executive calendar management, meeting and travel coordination, preparing agendas, minutes, presentations, reports, and correspondence, handling confidential information, conducting research, tracking invoices and budgets, supporting onboarding, and maintaining department contact lists and distribution groups.