Top Operations & Support Jobs

Manages student enrollment, attendance, transcripts, academic records, grade reporting, testing documentation, graduation lists, and withdrawal processes. The role ensures compliance with district requirements, supports orientations and college applications, maintains accurate student information, and provides administrative assistance for academy operations. It also collaborates with staff and community stakeholders to resolve student-related issues and promote academic success.

Serves as the front desk contact for visitors, customers, drivers, vendors, and callers while providing administrative support. Manages office, shop, and maintenance supply purchasing, inventory levels, vendor quotes, orders, deliveries, invoices, and records. Supports data entry, filing, scheduling, communications, meetings, and special projects. Requires strong organization, communication, discretion, and follow-through in a fast-paced industrial environment.

Owns customer experience strategy, journey improvement roadmaps, service standards, workflows, escalation models, SLAs, and voice-of-customer measurement across branch, small business, and mortgage banking. Translates customer and operational data into prioritized improvements, leads experience projects and change adoption, develops service enablement programs, advises senior leaders, and ensures complaint handling and communications meet regulatory and compliance requirements.

Lead a Banking/Payment Operations team overseeing monitoring of Fedwire, SWIFT, ACH, checks, and stablecoins. Coach analysts, manage exceptions/escalations, build scalable onboarding and QA frameworks, drive AI adoption for operational efficiency, partner cross-functionally with Compliance/Legal/Product/Engineering, and translate frontline insights into leadership reporting while improving controls and automation.

Provides Tier III technical support and resolves complex escalations involving servers, networks, endpoints, applications, cloud services, and security. Administers Microsoft 365, Azure, Entra ID, and Exchange Online; supports cybersecurity initiatives, infrastructure upgrades, migrations, and deployments; documents technical work in Halo PSA; and communicates directly with clients on issues and resolutions.

Oversee daily commercial landscape maintenance operations, including supervising foremen and crews, managing schedules and resources, conducting site inspections, ensuring quality and safety compliance, and maintaining client satisfaction. The role also provides team training, tracks KPIs, manages work tickets in Aspire, addresses operational issues, and completes incident documentation. Physical work in hot, humid, rainy conditions and driving responsibilities are required.

Provides virtual and in-person customer support for telecommunications launches, including technical assistance, appointment scheduling, customer education, account audits, documentation updates, work-order closure, and issue escalation. Coordinates with provisioning teams, properties, and account managers while ensuring service activations and customer records are accurate. Requires customer service or technical support experience, a valid driver’s license, strong communication, schedule flexibility, and reliable high-speed internet for remote work.

Leads Mission Control operations supporting remotely monitored robotic weld cells across a customer fleet. Owns 24/7 staffing and shift coverage, manages specialists and production planning, handles customer escalations, monitors robotic fleet execution, coordinates issue resolution, develops rollout and change-management processes, and partners with engineering, product, maintenance, and customer success teams to reduce downtime and escalations.

Supports network and system operations by updating hardware and software, troubleshooting system errors, and assisting team members with data security and system optimization.

Provides on-site and remote technical support for macOS and Windows devices, office technology, Zoom Rooms, collaboration hardware, software, and workspace tools. Responsibilities include troubleshooting, hardware preparation, system installation and upgrades, employee onboarding and training, executive support, event and streaming technology support, security posture maintenance, and participation in on-call coverage. The role also collaborates on technology planning, testing, and implementation in a global SaaS environment.