Top Operations & Support Jobs

Support business operations across sales, marketing, and partnerships through customer research, data cleanup, documentation, analysis, presentations, and cross-functional projects. Help identify product and operational issues, organize findings into visual reports, participate in sales calls, and assist with planning a large annual customer conference. This internship offers hands-on experience in a growing SaaS company.

Leads the development and optimization of workforce management operations, including forecasting, capacity planning, staffing models, scheduling, SOPs, dashboards, and real-time performance adjustments. Partners with operations, finance, and clinical leadership to meet service-level and appointment completion targets. Drives cross-functional process and product improvements while monitoring KPIs, analyzing trends, and refining workforce systems and workflows.

Provides comprehensive executive administrative support to WME’s President of Brand Strategy and Senior Partner. Responsibilities include calendar and inbox management, travel planning, expense reconciliation, meeting and office logistics, event coordination, visitor access, communications, note-taking, research, and preparation of meeting materials. The role requires strong organization, discretion, communication, multitasking, and flexibility while collaborating with internal teams, assistants, agency partners, and clients.

Provides second-tier technical support for accounting-related software applications through phone, web, and email. Diagnoses and resolves customer issues, handles escalations, maintains customer communication, uses and improves Knowledge Base content, identifies system defects, and collaborates with cross-functional teams. The role requires accounting or finance industry knowledge, strong communication and organizational skills, and at least four years of software support experience.

Investigates, evaluates, and resolves complex workers’ compensation claims. Determines coverage and compensability, manages reserves, negotiates settlements, coordinates medical and disability management, oversees vendors, and ensures compliance with jurisdictional requirements. The role also supports clients through claims reviews, develops return-to-work strategies, communicates with internal and external stakeholders, and maintains accurate claim resolution plans.

Supervises HUB administration functions, including time and attendance, scheduling, shift bids, payroll inquiries, reporting, badging, training, and employee support. Ensures accurate processing, regulatory compliance, safety, service quality, and confidentiality. Coaches administrative staff, manages performance and employee relations, resolves concerns, and maintains efficient operations in a 24/7 environment.

Leads IT strategy and daily operations for a manufacturing business, including ERP implementation, application modernization, systems integration, IT controls, cybersecurity, and user support. Oversees IT/OT infrastructure for a new manufacturing facility, including network segmentation, shop-floor connectivity, MES/SCADA integration, and operational data flows. Partners with business, plant, engineering, and enterprise teams while managing budgets, vendors, audits, compliance, and acquisition integrations.

Leads the Foundation’s operational infrastructure, governance, financial stewardship, contracting, procurement, vendor management, risk controls, systems, performance measurement, and organizational planning. Advises leadership, translates strategy into operating models, manages cross-functional initiatives, improves processes and data quality, oversees policies and documentation, and supports organizational change and adoption. The role also manages budgets, reporting, grants-related operations, and administrative portfolios while partnering with shared services and external stakeholders.

Support GTM teams by maintaining data quality, resolving operational issues, producing forecasting and executive Tableau dashboards, automating reporting, and collaborating across Sales, Marketing, Customer Success, and Finance to improve processes and enable data-driven decisions.

Manage daily office operations for a CPA firm, including greeting clients, scheduling meetings, handling client intake and tax form distribution, supporting client portals, processing payments and billing, organizing reports, collecting payroll data, and helping implement new software. The role requires polished communication, strong organization, discretion with confidential financial information, and the ability to manage competing priorities during tax season.