Top Operations & Support Jobs

Provides first-level IT help desk support for hardware and software issues in a 24x7 on-site environment. Troubleshoots problems, documents tickets and resolutions, escalates complex issues to Tier 2, and recommends process improvements. The role requires strong customer service, organization, urgency, and the ability to work across multiple systems. Preferred experience includes PowerShell, Linux servers, Active Directory, Microsoft 365, alarm systems, and CompTIA A+ knowledge.

Supports implementation, monitoring, troubleshooting, maintenance, and optimization of IT infrastructure across UNIX, Linux, Windows, network, storage, and mobile systems. Provides Tier 1 and Tier 2 help desk support, account management, configuration management, vulnerability scanning, security patching, compliance support, and capacity planning. Requires an active TS/SCI with Polygraph clearance, technical education or equivalent experience, system administration experience, ITSM and ServiceNow experience, and IAT Level 2 or 3 certification.

Monitors intraday workload, staffing, adherence, backlog, and service levels across back-office healthcare operations. Uses Verint and Tableau to identify staffing risks, coordinate same-day adjustments, analyze SLA and productivity issues, manage WFM tickets, maintain system data, communicate operational insights, and support business continuity. The role also contributes to reporting, forecasting, capacity planning, compliance, and process improvement.

Provides hands-on IT leadership for the Alpharetta office, supporting Windows, macOS, and Linux devices, networks, servers, Google Workspace, SaaS access, endpoint security, and service desk operations. Manages onboarding, offboarding, hardware inventory, licensing, documentation, compliance, incident response, and local IT policies. Troubleshoots technical issues, supports HIPAA and PHI requirements, coordinates hardware and software rollouts, and ensures changes follow established ITSM and change-management practices.

Provides administrative and operational support for maintenance and custodial departments. Processes requisitions, invoices, petty cash, timecards, work orders, freight packages, and archival files; assists with budgeting, inventory, purchasing bids, vendor access, building requests, and departmental reporting.

Provides administrative, academic, and clinical support for the Department of Oral Medicine. Coordinates department events, room reservations, catering, purchasing, supply orders, faculty dossiers, and announcements. Supports semester course preparation by maintaining online lectures and grades and proctoring exams. Maintains clinical faculty and resident schedules and provides additional departmental assistance. Strong communication, organization, flexibility, and independent work skills are required.

Provides high-level administrative and operational support to multiple executives. Responsibilities include managing complex calendars, coordinating meetings and travel, preparing presentations and reports, taking meeting notes, tracking action items, handling expenses and correspondence, organizing documents and workspaces, and supporting cross-functional projects. The role requires discretion, independence, strong organization, proactive problem-solving, and the ability to manage shifting priorities in a fast-paced environment.

Supports daily operations by managing backorders, monitoring open orders, maintaining reports and records, responding to sales and vendor inquiries, resolving order and shipment issues, and coordinating updates across production, purchasing, shipping, planning, and customer service. The role includes data entry, report analysis, meeting preparation, operational projects, and continuous improvement. Flexible hours and overtime may be required; no specific shift schedule is provided.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Supports the Accreditation department through administrative and operational duties, including maintaining databases and tracking tools, preparing correspondence and reports, coordinating schedules and communications, responding to member and staff requests, and supporting cross-departmental projects. The role requires strong organization, customer service, communication, database management, Microsoft Office proficiency, and the ability to manage multiple deadlines independently and collaboratively.