Top Operations & Support Jobs

Coordinate all pre-production activities for afternoon and evening newscasts, serving as a liaison among news, postproduction, and graphics teams. The role requires strong communication and organizational skills, creativity, the ability to work under pressure, and meeting tight deadlines. Two years of production or design experience and a college degree are preferred. This is a fully onsite position in Boston.

Provides front-desk reception for a senior living community by greeting visitors, monitoring entry security, screening sign-ins, answering and routing calls, assisting residents with office needs, maintaining supplies, and updating emergency contact information. This PRN role requires weekend availability and coverage of evening and overnight shifts. Hours vary based on staffing needs and are not guaranteed.

Provides front-desk and switchboard coverage, greets residents and visitors, answers calls, distributes mail and packages, maintains visitor logs and entry security, prepares documents and work orders, and enters resident information. Requires customer service, communication, typing, Microsoft Office, computer, multitasking, and routine clerical skills. Schedule varies across first and second shifts, weekends, and PRN coverage.

Provides administrative support to the Facility Engineering department by preparing correspondence and reports, maintaining project files, coordinating meetings and travel arrangements, processing expenses, managing mail, and handling calls. Requires strong organizational, communication, confidentiality, multitasking, and Microsoft Office skills. A high school diploma or GED is required; spreadsheet/data manipulation and customer service experience are preferred.

Reviews agent contracting applications, conducts compliance checks, processes state appointments and terminations, and manages ongoing licensing and maintenance requirements. The role supports agents, IMOs, and internal stakeholders by ensuring accurate, timely processing related to AML, E&O, continuing education, and regulatory compliance. It also requires frequent communication, careful data entry, prioritization, and independent problem-solving.

Supports apartment community operations, leasing, marketing, financial administration, resident satisfaction, team leadership, vendor coordination, and property performance. Responsibilities include assisting with occupancy and revenue goals, accounts receivable and payable, resident events, inspections, work order coordination, documentation, reporting, and acting for the Community Manager when needed.

Provides front-desk and switchboard coverage in a senior living community. Greets residents, guests, vendors, and service providers; answers calls; distributes mail and packages; maintains visitor logs and entry security; prepares work orders and correspondence; and enters resident information. Requires customer service, communication, typing, Microsoft Office, computer, multitasking, and routine clerical skills. PRN scheduling includes first and second shifts, weekends, and four to six weeks of morning training.

Provides frontline client support through phone, chat, and case channels. Resolves basic workflow, platform navigation, feature, and data-related questions; documents cases in Salesforce; manages priority and aged cases; and aims for first-contact resolution. The role requires maintaining service metrics, completing certifications, escalating product issues appropriately, and identifying documentation or workflow improvements while supporting Orion or Redtail platforms.

Leads enterprise IT operations, infrastructure, cybersecurity, service delivery, and employee technology support. Manages IT teams, vendors, operational priorities, incidents, security initiatives, infrastructure reliability, disaster recovery, service-level performance, and continuous improvement. Oversees budgets, resource planning, automation, KPI reporting, and technology modernization while partnering with business and technology leaders.

Provides onsite IT support to internal employees by managing support requests, installing and maintaining hardware and software, troubleshooting client-server, network, VPN, remote access, Internet, and VoIP issues, and maintaining workstations. The role requires customer service, prioritization, analytical troubleshooting, communication, and occasional after-hours support.