Top Operations & Support Jobs

Provides bilingual Spanish-English administrative support for landscape managers, crews, employees, clients, and management. Coordinates scheduling, materials, job information, and project updates; maintains employee files and company records; assists Spanish-speaking team members with forms and communication; answers phones and emails; and helps keep daily office operations organized.

Provides office-based, remote, and on-site IT support for high-profile customers. Responsibilities include ticket and service request management, troubleshooting Microsoft 365, Windows, email, networks, and cloud services, customer onboarding and cloud migrations, SLA monitoring, escalation, documentation, process improvement, and automation. The role also supports customer satisfaction and collaborates with global technical teams.

Manages CRM and venue management systems, provides user support and troubleshooting, improves reporting and dashboards, coordinates system changes with internal teams and vendors, ensures data security and compliance, prepares documentation and training, and manages internal process improvement projects.

Serve as the office’s first point of contact by handling incoming and outgoing calls, contacting customers by phone and email, distributing training materials and event information, and tracking confirmations of receipt or attendance. The role requires professional communication, dependable attendance, clear speech, interpersonal skills, and Microsoft Office proficiency. This is a full-time, in-office position during standard business hours.

Own high-priority cross-functional initiatives, support strategic planning, analyze markets and business performance, improve operational processes, maintain metrics, and align teams across Product, GTM, Revenue, and Customer functions.

Optimize and support Epicor Kinetic ERP systems, including business process analysis, customizations, integrations, data migration, reporting, dashboards, troubleshooting, UAT, and user training. Translate business requirements into technical solutions, improve data quality and operational efficiency, and collaborate with cross-functional stakeholders on ERP initiatives and continuous improvement projects.

Own and build the revenue operations function, including go-to-market systems, CRM governance, deal desk, forecasting, compensation, analytics, quote-to-cash processes, billing integrations, and workflow automation. Partner with GTM, Finance, Legal, and Product teams to operationalize pricing and products. Initially execute hands-on as the first revenue operations hire, then build and lead the team as the company scales.

Supports a real estate sales office by entering and maintaining MLS listings, verifying property information, handling administrative tasks, managing records and supplies, processing advertising and payments, preparing reports, and assisting agents and office staff. The role is in-office Monday through Friday and may require commuting between two sales office locations.

Manage the full lifecycle of EDI transactions, including purchase orders, invoices, shipping notices, inventory, remittance advice, and acknowledgments. Coordinate trading partner implementations, troubleshoot transmission issues, monitor transaction performance, maintain issue records, and drive corrective actions. Partner with eCommerce, customer service, credit, IT, sales, vendors, and integration providers. Produce status updates, reports, and dashboards while supporting audit readiness, compliance, data accuracy, and revenue protection.

Provides complex administrative and organizational support for a business unit, including calendar and travel management, meeting coordination, confidential correspondence, expense reporting, contract and invoice tracking, office services, vendor communication, and event planning. Maintains departmental processes, handles communications and supplies, supports presentations and special projects, and provides backup administrative coverage. Requires strong Microsoft Office skills, discretion, independent judgment, organization, and experience in pharmaceutical or biotech environments.