Top Operations & Support Jobs

MBA intern supporting Business Operations and Strategy through data analysis, dashboards, reporting, financial modeling, business cases, strategic planning, and competitive research. The role partners with cross-functional teams to identify growth and efficiency opportunities, track KPIs, evaluate initiative impact, and provide actionable recommendations. The 10-week hybrid internship is based in San Francisco and focuses on go-to-market operations, analytics, and strategic decision-making.

Manages partnership operations, including monthly billing reconciliations, benefit administration, utilization reporting, member support, and partner communications. Maintains operational documentation and member-facing resources, troubleshoots complex billing and benefit issues, and coordinates cross-functional partner launches and system enhancements. Collaborates with Product, Technology, Finance, Marketing, Sales, and Member Success teams while supporting strategic initiatives and conference activities.

Coordinates organizational documentation by managing records, reviewing and editing documents, tracking requests and approvals, maintaining databases and version control, and distributing files. Identifies incomplete or inconsistent materials, coordinates follow-up with internal teams, clients, and vendors, and prepares status updates. The role supports quality, compliance, document control, and timely completion while working onsite in an office environment.

Manages daily office operations, schedules, communications, supplies, records, onboarding support, and basic bookkeeping. Serves as a central contact for internal and external stakeholders, coordinates meetings and information flow, maintains an organized workplace, and supports company projects and events. The role requires strong organization, communication, multitasking, attention to detail, and proficiency with Microsoft Office and related workplace tools.

Leads day-to-day customer support for financial institutions and registered representatives in a regulated fintech environment. Responsibilities include managing tickets and escalations, improving support infrastructure, creating self-service documentation, guiding onboarding, training users, driving platform adoption, identifying root causes with Product and Engineering, tracking service metrics, and scaling support workflows.

Responds to inbound customer inquiries about account information, processes customer selections and orders, monitors order status, documents account activity, and supports receivables collection. Resolves account issues and adjusts late charges or order discrepancies according to established guidelines. Performs follow-up, maintains accurate customer records, and meets department standards for call handling, documentation, and response times under close supervision.

Provides administrative, clerical, and sales support to financial consultants while assisting policyholders, members, prospects, and staff. Responsibilities include managing CRM and client files, preparing investment reviews and applications, processing communications and account activity, maintaining compliance records, scheduling appointments, answering phones, handling correspondence and mailings, and overseeing general office tasks.

Provides remote executive assistance to multiple clients by managing calendars, travel, email, invoices, expenses, presentations, social media, newsletters, events, and procedural documents. The role requires strong organization, confidentiality, communication, time management, process improvement, and client support skills. Candidates must have at least five years of administrative or executive assistant experience, a fully equipped home office, proficiency with Microsoft Office 365 and cloud-based tools, and availability during regular business hours.

Provides customer service and support for Franklin Water Treatment clients. The role requires strong communication, organization, multitasking, attention to detail, and problem-solving in a fast-paced environment. Responsibilities include building customer relationships, helping clients, maintaining high-quality service, and using Microsoft Office while managing multiple priorities.

Supports financial aid and scholarship processing by reviewing student records, collecting and verifying documents, entering data in Banner, monitoring workflows, assisting with awarding and disbursement, and maintaining records. Provides general student assistance, responds to inquiries, supports compliance and audit preparation, performs quality assurance reviews, and assists with reconciliation, reporting, special projects, and peak-period front-line service. No prior experience is required.