Top Operations & Support Jobs

Provide administration, troubleshooting, optimization, lifecycle maintenance, license management, and user support for enterprise applications including Manufacturo, NetSuite, Teamcenter, and NX. Manage ITSM incidents, changes, problems, SLAs, documentation, integrations, and upgrades. Support compliance with EAR and ITAR requirements, controlled technical data handling, access controls, and audits.

Lead company-wide operations, strategic execution, performance management, facilities, G&A, compliance, and cross-functional planning. Build OKRs, KPIs, operating processes, AI-enabled workflows, classified-readiness infrastructure, and corporate governance systems. Partner with the CEO and Finance on strategy, GTM initiatives, fundraising diligence, budgets, and organizational scaling. Oversee legal operations, procurement, vendor management, export compliance, government registrations, facilities buildouts, and operational risk.

Owns Casechek’s revenue operations infrastructure across Sales, Marketing, Customer Success, and Operations. Responsibilities include managing Salesforce and the commercial technology stack, improving lifecycle data, building forecasting and KPI systems, supporting deal desk and contracting, aligning cross-functional processes, analyzing win/loss data, and developing supplier-side revenue operations. The role begins as a hands-on individual contributor and evolves into building a RevOps team.

Supports the Managing Partner by managing calendars, communications, priorities, meetings, travel coordination, and follow-up. Oversees strategic initiatives and special projects, coordinates department heads and vendors, tracks deliverables, identifies bottlenecks, and improves administrative workflows. The role also manages confidential information, supports office operations, and implements AI, automation, and productivity tools to improve efficiency.

Supports daily library makerspace operations by assisting patrons with equipment, software, 3D printing, project development, troubleshooting, instruction, safety procedures, supplies, fees, and program preparation. Performs equipment cleaning and routine maintenance, monitors inventory, compiles statistics, reports problems, and completes opening and closing procedures. Requires evening and alternating weekend availability, customer service skills, physical stamina, and the ability to learn and teach creative technologies.

Provides administrative support for a school front office, including answering phones, greeting visitors, processing mail, maintaining student files, entering attendance and enrollment data, tracking inventories, assisting with purchasing, coordinating records and health information, supporting meal tracking, troubleshooting facilities issues, and providing translation. The role requires frequent interaction with students, families, staff, and the public, along with accurate recordkeeping, discretion, and consistent on-site attendance.

Leads internal operations process and systems optimization, service provider governance, claims-area corrective initiatives, and improvement projects. Ensures implementations meet service-level agreements, timelines, and quality standards. Builds and manages teams through recruiting, coaching, performance management, training, and career development. Partners with internal and external stakeholders to achieve organizational goals and improve operational performance.

Supports the Energy, Biomaterials, and Circularity program by coordinating client requests, work orders, invoicing, certification packets, documentation, deadlines, meetings, and internal resources. The role manages client communications, account deliverables, project tracking, reporting, data entry, quality-system compliance, and process improvements while collaborating with account managers, auditors, technical staff, and program teams.

Configure and support the ARC Grants Management System and related technologies by translating business requirements into system requirements, overseeing vendor configuration, managing testing and validation, and supporting system administration. Create queries, dashboards, and reports; assist with database management, quality assurance, user acceptance testing, project management, documentation, training, and day-to-day technology support for staff and partners.

Manage business-unit IT strategy, operations, staff supervision, projects, business applications, infrastructure, and process improvements. The role coordinates with U.S. and Japan stakeholders, defines requirements and budgets, tracks project delivery and ROI, oversees testing and documentation, and develops the IT team. Fluency in Japanese and English is required, along with experience in programming, relational databases, networking, ERP, CRM, MES, and related business systems. Occasional domestic and international travel is required.