Top Operations & Support Jobs

Leads operations for a 5,000-plus apartment-home portfolio and supports a broader 12,000-home portfolio. Oversees regional managers, property performance, financial planning, revenue and NOI growth, leasing, resident experience, maintenance, capital improvements, compliance, and market strategy. Develops leaders, drives accountability, manages lease-ups and acquisitions, and ensures consistent execution of company standards across multifamily, student housing, and workforce housing communities.

Leads Tenable’s global Technical Excellence and Escalations teams, establishing standardized escalation processes, supportability practices, and cross-functional workflows with Product and Engineering. Converts technical findings into prioritized product improvements, enforces SLAs, drives root-cause prevention, supports critical customer situations, and presents actionable insights to senior leadership. Manages and develops globally distributed senior technical professionals, builds succession depth, supports AI adoption, and partners across Customer Success, Sales Engineering, and Professional Services.

Supports daily office operations through document processing, mail and shipping coordination, supply inventory, facility readiness, reception coverage, meeting setup, onboarding logistics, and general administrative projects. Maintains accurate records, handles confidential information, coordinates vendors, and provides professional service across departments. The role is active and in-office, requiring reliable transportation, frequent movement, occasional lifting up to 25 pounds, and potential seasonal overtime.

Supports strategic financial-services partners by resolving complex firm requests, analyzing Salesforce case and service data, identifying root causes, and improving workflows. Coordinates with cross-functional teams on operational, compliance, reporting, onboarding, and technology needs. Maintains procedures, documentation, and processing controls while training teammates and supporting daily prioritization. This hybrid individual-contributor role is based near Phoenix, Arizona, with approximately equal emphasis on partner case support and analysis, process improvement, and enablement.

Leads Tampa branch mitigation operations by improving processes, overseeing job performance, timelines, costs, quality, safety, and profitability. Develops field teams, supports hiring and onboarding, builds accountability, and ensures client and partner satisfaction. Collaborates with Marketing, Sales, and Operations leadership while driving branch growth in a hands-on field environment.

Provides administrative, document-processing, tax-season, reception backup, correspondence, and client-service support at a CPA firm. Responsibilities include organizing and electronically filing documents, preparing financial statements and engagement letters, processing tax returns and organizers, managing client portals and mail, monitoring communications, and coordinating events. The role requires strong organization, accuracy, technology skills, confidentiality, customer service, and flexibility during extended tax-season workloads.

Manages customer orders from entry through completion, including updates, holds, cancellations, exceptions, payments, returns, and corrections. Provides support through phone, email, and chat; resolves inquiries and escalations; maintains accurate order and shipping data; coordinates with warehouse, purchasing, operations, vendors, and internal technical teams. Supports EDI and communication queues, identifies process improvements, and helps resolve system and user experience issues.

Provides Tier 1–2 IT support across two pharmaceutical sites, including endpoint deployment, Microsoft 365 and Active Directory administration, networking, virtualization, backups, and asset management. Supports laboratory instrument PCs, Waters Empower, scientific systems, and data recovery. Maintains GxP compliance, validated systems, SOPs, change controls, IQ/OQ testing, access reviews, audit documentation, and data integrity. Coordinates with laboratory, QA, operations, instrument vendors, and external IT providers while traveling locally between sites.

Provide in-office and remote technical support for employees, troubleshooting laptop, desktop, mobile device, Windows, Microsoft 365, printer, network, VPN, and virtual desktop issues. Install and configure hardware and software, manage Active Directory accounts and security groups, deploy computer images, perform backups and restores, document ticket resolutions, and organize equipment. The role requires break/fix hardware experience, networking knowledge, strong communication, and the ability to lift up to 40 pounds.

Provides end-user IT support for warehouse operations and distributed employees, including device provisioning, asset management, identity and access administration, network troubleshooting, endpoint security, onboarding and offboarding. Manages MDM platforms, resolves hardware and software issues, supports infrastructure and conference room technology, documents procedures, assists with audits, and improves IT workflows through scripting and automation.