Top Operations & Support Jobs

The CSSM Team Lead will support a global chemical-industry division focused on delivering solutions across crop solutions, personal care, coatings, energy, resources, and performance products. The description emphasizes collaboration, flexibility, international growth, ethical conduct, diversity, and high delivery standards, but does not specify detailed team-lead responsibilities or qualifications.

Provides first-line client support for TARA, an AI product for market data and trading analysis. Responsibilities include user access and onboarding, ServiceNow ticket coordination, issue tracking and escalation, risk and governance questionnaire coordination, documentation maintenance, release readiness, demo support, dashboard review, client activity summaries, and feedback collection. The role works with Product, Sales, Support, Technology, Legal, Cyber Risk, and project management teams.

Leads the strategic direction and operational performance of a managed services organization. Oversees delivery teams, client satisfaction, service metrics, escalations, onboarding, continuous improvement, reporting, and operational scalability. Partners with sales, engineering, and executive stakeholders on service offerings, client growth, renewals, and delivery models. Advises clients on IT operations maturity and service improvements while managing KPIs, SLAs, tools, and resources.

Leads the Revenue Operations team and partners with commercial and executive leaders to improve shared data, processes, pricing, margins, deal management, automation, and AI-enabled tooling. The role builds operational infrastructure in a fast-moving startup, develops financial models and forecasts, establishes commercial workflows, coaches team members, and takes ownership of important unassigned business initiatives.

Provides Tier I end-user IT support, resolves help desk tickets, troubleshoots hardware, software, networking, and connectivity issues, and administers Active Directory and Group Policy. Supports endpoint security, network devices, servers, backups, disaster recovery, infrastructure maintenance, inventory, documentation, and facility badge access. Requires strong technical troubleshooting, communication, organization, and teamwork skills, plus an IT-related associate or bachelor’s degree and 2–4 years of progressive IT support experience.

Provides client-facing technical support through phone, email, and chat; troubleshoots software installation, configuration, performance, and usage issues; documents bugs, creates troubleshooting resources, performs software QA and data entry, manages client updates, and delivers on-site training at industry conferences.

Manage internal IT and security operations, including employee support, onboarding and offboarding, identity and access management, endpoint administration, SaaS tools, asset inventories, vendor coordination, and compliance support. The role maintains Windows, macOS, Linux, mobile, and cloud environments; supports SOC 2 audits through access reviews and evidence collection; documents systems and processes; and improves internal technology operations while escalating complex infrastructure and security issues.

The Associate School Director partners with the School Director to lead schoolwide achievement, instructional excellence, culture, and operations. Responsibilities include coaching and evaluating educators and leaders, developing staff, using student data to improve outcomes, strengthening curriculum and assessment practices, fostering inclusive school culture, managing schoolwide systems, supporting recruitment and family engagement, and collaborating with network leadership. The role may also include teaching, advising students, and supporting additional school initiatives.

Provides clerical and administrative support for the TEC Core program, including scheduling meetings, preparing materials, maintaining records and contact lists, data entry, filing, correspondence, supply ordering, reporting, payment requests, travel documentation, call handling, meeting minutes, and event support. Requires confidentiality, strong organization, communication, computer, and problem-solving skills, along with occasional in- and out-of-state travel.

Administer and continuously improve Workday Financials, including tenant configuration, business processes, Projects modules, security, releases, and compliance. Lead cross-functional projects integrating Workday with Coupa, HighRadius, and Salesforce. Provide end-user support, troubleshoot issues, analyze root causes, develop training and SOPs, manage change, and advise stakeholders on enterprise financial processes.