Top Operations & Support Jobs

Supports daily online banking operations, including product enrollments, account maintenance, transaction processing, remote deposit troubleshooting, and client and colleague phone support. Maintains electronic and paper records, resolves account issues, meets operational deadlines, follows banking regulations and BSA/AML policies, and provides reliable service across online banking products.

Provides Tier 1 helpdesk support to network users, troubleshooting Windows devices, Microsoft 365 applications, firm-specific software, hardware, printing, and virtual machines. Logs and manages incidents, service requests, problems, and changes in an IT service management system. The role also deploys equipment, documents solutions, communicates with end users, and participates in technical projects.

Manages administrative operations for the Athletics and Kinesiology departments, including staffing coordination, NCAA paperwork, contracts, budget monitoring, event logistics, ticketing, facilities requests, deposits, reimbursements, and scheduling. The role serves as a primary contact for constituents and coordinates with HR, IT, Finance, Student Affairs, and University Advancement. Strong organization, communication, confidentiality, Microsoft Word and Excel proficiency, and alignment with the university’s Christian mission are required.

Provides executive administrative support to Tax leaders, including calendar management, travel and conference arrangements, document preparation, expense processing, meeting and event coordination, and confidential special projects. Coordinates with cross-functional teams and supports initiatives across multiple time zones. Requires strong organization, communication, discretion, Microsoft Office proficiency, AI productivity tool experience, and familiarity with travel and expense platforms.

Provides day-to-day IT support across tourism venues, including troubleshooting computers, reservation and point-of-sale systems, networks, printers, phones, payment equipment, user access, and customer Wi-Fi. Assists with IT tickets, equipment setup and breakdown, seasonal technology changes, and support for hotels, campgrounds, shops, and entertainment venues. The role also requires customer service, safety compliance, communication, and occasional lifting up to 50 pounds.

Provides administrative and operational support to enterprise services and communications executives. Responsibilities include calendar and meeting coordination, travel arrangements, expense processing in Coupa, correspondence and presentation preparation, database maintenance, and confidential information management. The role requires strong organization, judgment, communication, adaptability, multitasking, and proficiency with Apple devices and Google Workspace. This is a hybrid NYC position with a temporary-to-permanent opportunity.

Supports order management and customer experience processes while collaborating with Customer Experience, Sales, Transportation, Distribution, Supply Chain, and customers. Responsibilities include managing order changes and ERP updates, supporting EDI and GenAI order entry, assisting with customer documents and responses, resolving issues, analyzing trends, improving processes, and participating in meetings and special projects.

Coordinates concurrent enrollment programs for high school students, serving as a liaison between school districts and Aims Community College. Processes student accounts, registrations, records, and required documentation; resolves enrollment issues; connects students with support services; and supports program pathways, reporting, forecasting, budgeting, and partner communications. The role collaborates with high school personnel, college departments, and the High School Programs team, with occasional travel to local schools and satellite campuses.

Provides administrative and office support, including phone coverage, calendar scheduling, payroll and time-card processing, accounts payable, reporting, purchase orders, filing, mail processing, and file maintenance. Communicates with stores, vendors, managers, and team members regarding security, alarms, and operational needs. Uses Microsoft Office, Lotus, security software, and related systems while supporting the manager with routing templates and status reports.

Supervises daily payment operations, including ACH, wires, checks, instant payments, Zelle, deposits, exceptions, controls, compliance, staffing, quality assurance, reporting, and customer issue resolution. Leads payment operations staff, manages workflows and schedules, supports audits and risk mitigation, maintains procedures, and partners with banking, compliance, technology, and financial-crime teams on implementations, testing, process improvements, and operational resilience.