Top Operations & Support Jobs

Provides advanced IT support for USSPACECOM priority executives, including help desk response, account access, hardware and software troubleshooting, LAN and communications support, device configuration, ticket management, service desk operations, and VTC support. Coordinates with system owners to resolve complex issues, supports VIP visits and national-level exercises, maintains IT facilities and systems, and improves customer service performance using help desk metrics.

Serves as the school’s primary receptionist and first point of contact for families, students, staff, and visitors. Manages calls, inquiries, visitor procedures, student enrollment records, PowerSchool data, attendance tracking, purchasing, inventory, events, staff requests, and new-hire onboarding. Maintains accurate confidential records, supports compliance, and provides empathetic, organized administrative service in a busy school office.

Own and improve Salesforce and GTM systems across Sales, Service, Revenue Cloud/CPQ, and Experience Cloud. Configure workflows, maintain data quality, manage technology intake, lead platform projects, write requirements, test changes, automate seller processes, define integrations, reconcile Salesforce with NetSuite, and oversee support, releases, and user training.

Supports daily apartment community operations under the Community Manager, including rent collection, financial administration, leasing, renewals, resident files, compliance, marketing, resident events, property inspections, service coordination, customer service, and team support. The role also handles emergency and weekend coverage and may assist at other properties.

Provides first-line IT service desk and end-user support through ticketing, phone, email, and in-person channels. Troubleshoots hardware, software, network access, and account issues; escalates complex problems; maintains IT assets, ticket records, and knowledge documentation. Supports Microsoft environments, improves service processes, follows security and regulatory requirements, and communicates technical information to employees.

Leads a technical services team responsible for system integrations, SSO/API connectivity, data migrations, automated feeds, account provisioning, and backend configuration. Governs presale-to-delivery handoffs, manages technical SLAs and ticket triage, oversees technology partner relationships, drives provisioning automation, and serves as the escalation authority for complex integration and data-sync issues.

Leads Life New Business Operations by managing teams, coaching leaders, improving customer and distribution-partner experiences, analyzing performance data, resolving operational issues, and driving cross-functional process improvements. Oversees staffing, capacity, quality, productivity, compliance, risk, and policy-placement execution while translating departmental priorities into measurable operational plans.

Administers and develops SharePoint Online solutions within Microsoft 365 for a federal law enforcement agency. Builds sites, workflows, forms, and integrations using SharePoint and Power Platform; manages permissions through Entra ID; troubleshoots issues; supports enhancements, migrations, and governance; and collaborates with stakeholders in an onsite Washington, DC environment.

Owns and improves planning department business systems, including configuration, automation, Revit family development, testing, troubleshooting, access management, reporting, and documentation. Partners with architects, developers, and business teams to gather requirements, implement custom solutions, maintain system health, ensure data integrity, and support change management, training, and adoption. Requires at least three years of business systems or enterprise application experience, cross-functional collaboration, and strong analytical and communication skills.

Provides centralized administrative support, including communications, customer guidance, memo and report preparation, document control, workflow improvement, calendar and meeting coordination, travel arrangements, phone support, expense review, budget maintenance, check requests, and purchase orders.