Top Operations & Support Jobs

Provides business operations, analytical, and administrative support for a university philanthropy program and executive leader. Collects and analyzes data, develops reports and dashboards, monitors goals, supports planning and resource processes, coordinates stakeholders and vendors, maintains data integrity, prepares presentations, and improves workflows. The role also coordinates meetings, tracks deliverables, handles confidential information, supports special projects, and contributes to process standardization and continuous improvement.

Processes digital new-account applications and product requests, verifies documentation and identity, follows up with members, and ensures accurate account setup. Supports manual reviews, fraud prevention, process enhancements, testing, and break/fix resolution. Educates members and colleagues on digital channels, responds to internal inquiries, maintains activity records, and recommends service and efficiency improvements.

Provides administrative and operational support for venue facility operations, including project tracking, vendor coordination, procurement and invoice support, scheduling, work orders, reporting, sustainability metrics, documentation, and event-day needs. Maintains operational systems, calendars, records, dashboards, and departmental resources while coordinating with Operations leadership, Finance, vendors, contractors, and internal teams. Requires strong organization, communication, accuracy, discretion, and flexibility to work evenings, weekends, holidays, and extended hours.

Supports nonprofit mission-driven projects through public record and literature searches, data collection and analysis, database management, report and presentation writing, data visualization, fundraising and grant research, program evaluation, community engagement, and administrative coordination.

Handles inbound and outbound service calls for an automotive dealership. Schedules maintenance, diagnostic, warranty, recall, and repair appointments; follows up with customers; answers questions; resolves concerns; documents interactions; coordinates with service personnel; and manages loaner reservations when needed. The role requires professional communication, multitasking, accurate recordkeeping, use of multiple dealership systems, and maintaining a positive customer experience in a fast-paced environment.

Provides administrative and secretarial support, including scheduling, records management, purchase orders, payroll preparation, budget assistance, reporting, correspondence, spreadsheet creation, supply ordering, and responding to inquiries from students, staff, faculty, and the public.

Supervises slot department personnel and daily casino slot operations. Responsibilities include coaching and training staff, monitoring jackpots and equipment, performing headcounts and reports, enforcing casino policies and gaming standards, managing shift functions, handling overrides, conducting evaluations, resolving issues, and ensuring compliance with MICS, TICS, and Title 31 requirements.

Provides personalized customer support for lawn and pest services, handling complex concerns, service recovery, billing questions, cancellations, retention, and customer education. Specialists use CRM and AI-enabled tools, document interactions, resolve issues at first contact, collaborate with internal teams, and maintain ownership through resolution. The role emphasizes emotional intelligence, problem-solving, communication, coaching, and continuous improvement.

Provides L2/L3 production support for enterprise .NET applications, APIs, services, integrations, and databases. Troubleshoots incidents, performs root cause analysis, manages SLA-driven support, coordinates deployments and releases, validates fixes, and collaborates with development, QA, database, infrastructure, and business teams. Maintains documentation, supports problem and change management, and improves application stability and operational efficiency.

Leads business performance management, business intelligence, and workforce enablement for Strategic Resourcing. Owns KPIs, scorecards, dashboards, operating rhythms, insight reviews, onboarding, training, knowledge management, and continuous improvement initiatives. Partners with functional leaders and data teams to identify performance gaps, translate insights into action, improve operational scalability, and measure adoption and outcomes. The role also manages team priorities, coaches employees, and coordinates cross-functional program delivery.